Store Manager

Benefits:

• IRA with 3% match
• Company parties
• Employee discounts
• Paid time off
• Profit sharing

Store Manager Job Description

As a Store Manager at A Shop of Things, you'll be partnering with the Floor Manager to execute daily business operations, merchandising initiatives, and develop the skills of the entire store team. The Store Manager is responsible for driving sales through customer and community engagement, inventory management- and above all, people management The ability to lead by example, and establish measurable, attainable and actionable goals is absolutely key for this position. The ideal candidate for this role will be self-motivated, with a vast understanding of business analytics and KPIs, and can be accountable to all areas of the business while maintaining an open line of communication to HQ. Most importantly, the Store Manager should embody and represent our core company values of inclusion, integrity, honesty, and self expression. A Shop of Things seeks candidates that are receptive to constructive feedback, and who are eager to learn and grow.

Responsibilities include:

• Collaboratively communicating with HQ on merchandise sell-through, stock levels, sales trends, and customer feedback
• Analyze sales data and reports to identify opportunities, determine product reorders, & react quickly to the needs of the business
• Generate: inventory reports, sales goals, staff schedules, performance reviews, weekly, & monthly store reports
• Ensuring visual merchandising directives are implemented, and company visual standards are achieved and maintained
• Coordinating retail store operations such as: fixture overhaul, seasonal changeovers, merchandising strategy, and inventory management
• Utilizing and tracking KPIs to gain business insight and gauge progress
• Maintaining up to date knowledge of products, pricing, promotions, policies, and events
• Ensuring compliance with all company policies and procedures, with a strong focus on leading by example
• Evaluate and develop store associates through frequent and clear feedback, recognizing strengths and praising contributions
• Regularly perform store maintenance duties such as: cleaning, organizing, trash disposal, fixture assembly & removal
• Being the point of contact for all things related to the brick & mortar
• Embodying the brand in attitude, spirit, demeanor, & appearance

Skills required:

• Customer service: Delivering sincere and prompt service while understanding customer needs and addressing concerns to ensure guest satisfaction and loyalty.
• Strong work ethic: Ability to work well under pressure, take responsibility, and handle challenges and change with grace and professionalism.
• Loss Prevention: Mitigation of loss through execution of LP protocol, auditing of inventory levels, and appropriately handling broken or damaged merchandise.
• Organizational Skills: Ability to develop and maintain processes and systems to increase efficiency and streamline operations.
• Positive attitude: A proactive and optimistic approach to work, promoting a supportive and collaborative atmosphere.
• Time Management: Able to prioritize tasks to meet goals efficiently.
• Problem Solving: Capacity to use critical thinking to identify and resolve problems independently.
• Employee Development: Provide ongoing support and coaching to employees to encourage growth, further develop skills, and to create a positive work environment.
• Excellent Communication: Able to communicate, receive and give direction, ideas, and feedback clearly via verbal and written communication.
• Teamwork: Ability to contribute and work well with a team to accomplish goals, and foster a culture of collaboration.
• Computer Skills: Proficiency in basic computer operations, including point of sale and G Suite.
• Cash Management: Manage daily cash balances, forecast future change needs, and complete and audit weekly deposits.
• Inventory Management: Control inventory by resolving discrepancies, locating opportunity areas, assigning audits, & rotating seasonal products.
• Decision-making: Ability to make informed decisions to resolve conflict, increase productivity, and profitability.
• Leadership: Supports team results by guiding and inspiring staff, communicating expectations; monitoring and appraising performance.
• Merchandising: Create visual product displays to aid shoppers and increase sales.
• Strong Interpersonal Skills: Ability to build positive working relationships with employees, vendors, guests, and community.
• Adaptable: Able to multitask & thrive in a fast paced environment.
• Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.