Director PMO Quality Compliance

CREATIVITY IS OUR SUPERPOWER.
It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:
The Global Quality, Safety, Regulatory Compliance, Governance & Risk, Consumer Services, and Sustainability & Social Impact (GQSRCSSI) team is committed to ensuring that we design and manufacture safe and sustainable products. We do this with unwavering integrity, unbridled passion, and laser-like focus to earn grown-ups' trust and put smiles on kids' faces worldwide.

Reporting to the SVP, this role will work with SMEs across the GQSRCSSI team (e.g., regulatory reporting, climate, circularity, human rights, data analytics, compliance, etc.) and other cross-functional groups like legal, government affairs, financial reporting, audit, and more to track and report progress and support the implementation of company-wide, integrated GQSRCSSI programs.

The Opportunity:
Mattel is seeking a Director to lead our Project Management Office while serving as a strategic advisor and chief of staff to functional executive leadership. This role combines enterprise PMO leadership with strategic business planning and operational excellence in a fast-paced consumer goods environment. The Director will join the GQSRCSSI team to ensure strategic efforts supporting transformational projects and initiatives are operationalized and embedded into organizational decision-making and supporting strategic end-to-end change management. In addition to supporting quality and regulatory compliance, this role will help foster sustainability adoption across Mattel through excellence in project management and cross-functional collaboration.

Key Responsibilities

• Governance and Leadership Support establishing and ongoing management of clear structures and models (such as leadership councils, steering committees, and working groups) with defined roles and responsibilities related to sustainability oversight and operationalization.
• Strategy and Alignment Coordinate activities across teams and identify opportunities to integrate sustainability and social impact-related impacts, risks, and opportunities into decision-making, similar to financial or strategic considerations. Ensure projects are aligned with the company's strategic goals and support Mattel's performance across several sustainability indicators.
• Operations and Processes Oversee a holistic work plan, manage risks and dependencies, and adopt project management methodologies (e.g., Agile, Waterfall) to include sustainability practices (e.g., incorporating at each stage gate). Identify and incorporate key elements of successful program management such as RACI matrices, change management models, implementation task timelines, etc. Establish an intake process for new rules and regulations that present modifications to the current regulatory landscape, analyze the impact of those changes, and establish the appropriate project setup to incorporate those changes into the future environment, in partnership with government affairs, legal, finance, and regulatory compliance colleagues.
• Resource Allocation Support allocating resources to projects with the most significant positive impact on goals and better business outcomes. Support ongoing business case development and projection updates.
• Measurement and Continuous Review Track and report regularly on project contributions using specific metrics and KPIs, and update strategies and projects regularly to maintain alignment with organizational goals and respond to new sustainability challenges/requirements.
• Communications and Stakeholder Engagement Prepare high-quality materials for project status updates, committee meetings, and other forums. Build and maintain excellent relationships with the key stakeholders, representing a credible point of contact for each project team. Identify efficiencies and remove redundancies in stakeholder engagement to prevent oversaturation across multiple touchpoints.
• Training, Innovation, and Technologies Evaluate and identify project management tools to support the team, conduct training, and challenge ways of working to support innovation and excellence in execution.

What Your Impact Will Be

• Champion enterprise-wide strategic initiatives by leading a high-performing global Project Management Office (PMO)
• Enable executive decision-making through transparent, data-driven portfolio management and capital planning
• Serve as a trusted advisor and chief of staff, driving alignment between strategic vision and operational execution
• Streamline complex cross-functional initiatives, ensuring on-time, on-budget delivery of high-impact projects
• Drive continuous improvement and operational excellence across the organization through process optimization and change leadership
• Cultivate a culture of accountability, innovation, and collaboration while mentoring the next generation of project leaders
• Build and scale organizational project management capabilities to support growth and transformation in a fast-paced consumer goods environment
• Influence at all levels to remove roadblocks and accelerate business outcomes

What We're Looking For

• Bachelor's degree required; MBA or related advanced degree preferred
• 10+ years of experience in senior project management roles, with 5+ years of leadership experience working within or directly supporting quality, regulatory, or sustainability teams
• Project Management Professional (PMP) and/or Agile certifications required
• Demonstrated track record managing large-scale, complex projects ($5M+)
• Strong collaboration, teamwork, and relationship-building skills across multiple levels and functions in the organization
• Experience in the consumer-packaged goods industry is preferred; the toys/games industry is highly desired
• Demonstrated ability to communicate recommendations or processes succinctly and effectively
• Positive and resilient attitude, organized, and detail-oriented
• Exceptional interpersonal skills and ability to foster and maintain collaborative relationships
• Proven ability to influence without direct authority
• Ability to provide business insights and present data/communicate strategy in a business-relevant and compelling way
• Experience with strategy development and implementation
• Comfort with ambiguity and an ability to adapt to evolving priorities
• Strong problem-solving abilities with a solutions-oriented mindset
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Technical Skills

• Advanced proficiency with project management software and methodologies
• Strong data analysis capabilities and business intelligence experience
• Strong financial acumen with experience in budgeting, modeling, and financial analysis
• Experience with Agile, Waterfall, and hybrid methodologies
• Experience with SmartSheets or other project management software
• Proficient with Microsoft PowerPoint and Excel

The annual base salary range for this position is between $190,000 and $215,000.

• This range is indicative of projected hiring range, however annual base salary will be determined based on a candidate's work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don't meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work
We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors

• We collaborate Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are
Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

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Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

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