HR Generalist

Human Resources Generalist

Department: Human Resources

Reports to: HR Director

FLSA Status: Exempt

Type of Position: Full-Time

Revised Date: 10/2025

MISSION & VISION STATEMENT:

The Kewa Pueblo Health Corporation (KPHC) is established for the purposes of carrying out the vision and mission of the Santo Domingo Health Center (SDHC). The MISSION of KPHC is: "ENSURING HEALTH & WELLNESS THROUGH EXCELLENCE IN HEALTHCARE WITH RESPECT FOR CULTURE" and the VISION OF KPHC is: "HEALTHY PEOPLE, HEALTHY COMMUNITY, and HEALTHY LIFESTYLE".

POSITION PURPOSE:

Reporting to the HR Director, the HR Generalist provides HR support and services to all departments within Kewa Pueblo Health Corporation. Facilitates all aspects of the human resource daily duties including, performance, assisting with implementing and maintaining human resources programs, policies and procedures, and other tasks as assigned.

PERFORMANCE EXPECTATIONS:

In the performance of their respective tasks and duties all employees of the Kewa Pueblo Health Center are expected to conform to the following:

• Uphold all principles of confidentiality and patient care to the fullest extent.
• Adhere to all professional and ethical behavior standards of the healthcare industry.
• Interact in an honest, trustworthy, and dependable manner with patients, employees, and vendors.
• Possess cultural awareness and sensitivity.
• Maintain a current insurable driver's license.
• Comply with all Kewa Pueblo Health Corporation and Santo Domingo Health Center policies and procedures, as well.
• Maybe required to work extended work hours when needed based on patient services which may include lunch hours, weekends, and evenings.

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES:

• Administers various Human Resources plans, processes, and procedures for all company personnel.
• Assists in the coordination and facilitation of the training and recognition programs as assigned.
• Oversee maintenance of employee files, and update employee payroll records.
• Assist in developing and executing personnel policies and procedures and provide guidance and interpretation for business operations.
• Participates in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.
• Prepare paperwork and schedules for smooth-new hire onboarding process, coordinating with cross-functional department to deliver an exceptional first-day experience.
• Handle all administrative tasks for onboarding, new-hire orientation, including data entry into the HRIS and audits for accuracy and compliance.
• Provide a dedicated and effective HR advisory service to employees that covers absences and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters.
• Provide biweekly updates to Payroll processing, update employee files, assist in matters involving employee leave to include FMLA, LOA and PTO.
• Perform plan audits. Prepare, collect, and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.
• Evaluate and revise internal processes to reduce costs and increase efficiency.
• Document and maintain administrative procedures for assigned benefits processes.
• Ensure compliance with applicable regulations. Ensure timeliness and accuracy of required reporting and billing fees.
• Maintains HRIS systems as needed.
• Provide customer service support to internal and external customers.
• Serves as a backup in employee relations, recruitment, and other areas of overflow in the department.
• Performs other duties as assigned.

MINIMUM MANDATORY QUALIFICATIONS:

Education:

• Associate degree in human resources, business management, business administration or related field

Experience:

• Two (2) years of Human Resources experience.

Mandatory Knowledge, Skills, Abilities and Other Qualifications:

• Computer proficiency and technical aptitude with the ability to use Microsoft products, including PowerPoint; experience with HRIS and benefits databases.
• Project and team management/leadership skills and experience.
• Proven ability to work effectively in a team environment with associates.
• Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Strong analytical skills and a thorough knowledge of plan designs.
• Ability to understand, evaluate and make judgment on proposals (RFPs).
• Knowledge of benefits contract language.

• Knowledge of all pertinent federal, tribal and state regulations, filing and compliance requirements, both adopted and pending, affecting employee benefits programs, including the ACA, ERISA, COBRA, FMLA, ADA, workers' compensation, Medicare, 401K KPHC Retirement Plan and Social Security and DOL requirements.

• Excellent communication and organization skills.

PREFERRED QUALIFICATIONS:

• Prior experience working with Indian Health Service, a Tribe or Tribal organization.
  
• 2-5 years of related benefits or employee benefits administration experience.
• Bachelor's or master's degree in human resources
• SHRM-CP
• THRP Certification

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. This position may be exposed to certain health risks that are inherent when working within a health center facility.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk and hear. There may be prolonged periods of sitting, keyboarding, and reading. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors and staff.

MENTAL DEMANDS:

There are a number of deadlines associated with this position. The employee must also multi-task and interact with a wider variety of people on various and, at times, complicated issues.

OTHER:

All employees must uphold all principles of confidentiality and patient care to the fullest extent. This position has access to sensitive information and a breach of these principles will be grounds for immediate termination.

Disclaimer: The information on this position description has been designed to indicate the general nature and level of work performance by employees in this position. It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.

Applicants will be considered on the basis of whether they meet the minimum mandatory qualifications identified on the position description for the position applied for, including requisite experience, relevant education and possession of required licenses and certifications. Among applicants who meet all minimum mandatory qualification for a position, preference will, to the maximum extent feasible, be granted to qualified Native American applicants.