Principal Product Manager With AI

21 hours ago

Santa Clara, California, United States Ascii Group, LLC Full time

The following requirement is open with our client.

Client : TCS

Title : Principal Product Manager With AI & CX

Location : Santa Clara CA– Onsite

Duration : 12 Months

Visa Status : H1B

Relevant Experience (in Yrs.) : 12+

Onsite

Detailed Job Description & Must Have Skills:

  • 12+ years of product management experience in technology or IT CX, with a demonstrated focus on building and launching AI-powered solutions, and some years in SaaS or subscription-based business.
  • Deep expertise in Customer Support and Success, Entitlement Management, and Consumption Management, specifically understanding how AI can transform these domains.
  • Proven experience in one or more of the following areas: AI-driven Entitlement Management Systems, AI-optimized Subscription Lifecycle Management, Intelligent Usage Tracking and Metering
  • Working knowledge of AI's impact on billing models and extensive experience integrating AI-powered solutions with CRM, ERP, and billing systems.
  • Robust technical background with a deep understanding and/or hands-on experience in software development, cloud-native architectures, advanced databases, machine learning platforms, AI/ML programming languages (e.g., Python, R), and Microservices.
  • Extensive experience building and launching products that leverage AI for natural language processing (NLP), natural language querying (NLQ), predictive analytics, data quality & governance, automated insights, and diagnostics.
  • Experience mentoring junior product managers and actively contributing to the development of AI product management best practices within an organization. Team management experience is a plus.
  • Exceptional communication and presentation skills, with the ability to effectively articulate complex AI product visions, strategies, and progress to diverse technical and non-technical audiences, including executive leadership. Proven ability to influence stakeholders at all levels.
  • Proficiency in Agile/Scrum methodologies, with experience leading sprint planning, daily stand-ups, and retrospectives, specifically in an AI product development context.
  • Must be local to the SF Bay Area to be onsite.

Must Have Skills

  • Principle Product Manager
  • AI/ML
  • CX, IT

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