Clinical Applications Coordinator

7 hours ago

Franklin, Tennessee, United States US HEART & VASCULAR Full time

US Heart and Vascular is in need of a Remote Clinical Applications Coordinator to join our IT team in Arizona.

Position Summary:

The Clinical Application Coordinator is responsible for acting as a clinical application expert in the practical use, configuration, and operationalization of the EMR, practice management software, and other applications used to deliver care in the Healthcare setting.

Responsibilities & Duties:

  • Identify and evaluate current processes and functionality within the EMR to drive improved efficiency and usability for clinic users.
  • Supports reporting design and development of trackable EMR data inputs and outputs to include EMR enhancement recommendations and design.
  • Strategic leader on data integration and visualization related to medical operations programs and return on investment, clinical effectiveness, and optimization.
  • Liaison between medical informatics related to program strategy and client implementation needs.
  • Conducts or participates in conference calls on a regular basis and effectively communicates weekly project status and timeline updates.
  • Drives integration and optimization across products, disciplines, and lines of service.
  • Support Medical Operations and Clinical Applications Delivery as needed.
  • Respond to end-user requests for issue resolution, create and monitor support tickets and work to resolve problems quickly and accurately
  • Create, modify and terminate (if necessary) eClinicalWorks user accounts and user groups, including modifications of appropriate security settings.
  • Deliver EHR training to new employees as well as training on new features to existing employees.
  • Assist in various reporting functions, using both native eClinicalWorks tools and external reporting tools.
  • Work with various departments (Clinical, Operations, Finance, etc.) to examine workflows within eClinicalWorks and make updated recommendations as appropriate.
  • Work with outside entities as required with regards to eClinicalWorks interfaces (e.g., Care quality, CommonWell, laboratory, etc.)
  • Identify, assess, troubleshoot EHR related issues as they occur, and see through to full resolution.
  • Consult with IT Team, Clinical Manager(s) and Department Supervisors for issues that require additional assistance as needed.
  • Performs other related duties as required for our Birmingham, Alabama and Lafayette, Louisiana office locations.

Requirements:

  • Minimum of 2 years supporting an enterprise-class Electronic Health Records system, with at least one of those years supporting eClinicalWorks.
  • eClinicalWorks experience required.
  • eClinicalWorks Super User verified training / certification preferred but not required.
  • Strong knowledge of HIPAA rules and regulations.
  • Strong written and oral communication skills.
  • Certified Medical Assistant, LPN or bachelor's degree preferred.
  • Two years of application responsibility in a healthcare environment.
  • Knowledge of front and back-office utilization of financial and clinical information systems is preferred.
  • Previous experience working in an outpatient clinic or doctor's office is preferred but not required.
  • Previous experience in cardiology preferred but not required
  • Clinical experience and understanding of physician practice operations is required

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