Field Service Technician

2 days ago

Boston, Massachusetts, United States OPEX Careers Full time $24 - $27

Position Summary:

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities:

  • This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment
  • Installing and setting up new equipment
  • Interact with the customer to determine the problem
  • Completing field service reports
  • Keeping the customer informed as repairs are made and answer any question that may arise.
  • Interact with management as well as other personnel to analyze and correct any equipment performance issues.
  • Completing and submitting weekly online timecards and expense report

 Qualifications:

  • Associate's Degree in Electronics and/or equivalent hands-on job experience.
  • Must have excellent customer service skills.
  • Possessing a driver's license, insurance and a reliable vehicle.
  • Ability to lift at least 25 pounds independently.
  • Ability to maneuver a job site, including small spaces in around our equipment.

 Physical/Work Environment:

  • Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
  • Commuting for an extended period of time throughout duration of shift
  • Must have the ability to lift heavy machine parts while on duty
  • Ability to maneuver a job site, including small spaces in around our equipment
  • Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Hourly Rate:

  • $24-27/hr, depending on experience

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