IT Support Professional

1 week ago

College Park, Maryland, United States SAIC Full time

Position Overview:
We are seeking an experienced IT Support Professional with a strong background in federal environments to provide comprehensive technical support and contribute to the development, testing, and implementation of technology solutions. The ideal candidate will possess hands-on experience with Databricks, SharePoint, Agile methodologies, and software application testing.
The role requires both technical expertise and the ability to collaborate effectively with multidisciplinary teams in a structured, compliance-driven setting.

Key Responsibilities:
·    Provide data bricks development, troubleshooting, and resolution for end-user and system issues in a federal IT environment.
·    Utilize SharePoint sites and related collaboration tools.
·    Support data integration, analytics, and automation tasks using Databricks and related technologies.
·    Collaborate with cross-functional teams to support Agile development cycles, including sprint planning, testing, and retrospectives.
·    Conduct software application testing, including writing test cases, executing test plans, and documenting results.
·    Contribute to documentation, knowledge management, and process improvement initiatives.

 

Required Qualifications:
·    4+ years of professional IT experience, preferably within a federal or government contracting environment.
·    Hands-on experience with Databricks, testing and Agile/Scrum frameworks.
·    Proven ability to test, troubleshoot, and deploy software applications.
·    Strong problem-solving and communication skills, with the ability to support both technical and non-technical stakeholders.
·    Familiarity with federal IT standards, compliance requirements, and secure systems environments.

Preferred Qualifications:
·    Experience working with cloud-based technologies.
·    Active federal security clearance (or eligibility to obtain one).

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