Emergency Recovery Coordinator

23 hours ago

Myrtle Beach, South Carolina, United States SERVPRO of Georgetown & Horry County - 12176 Full time

Benefits:

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Paid time off
  • 401(k)

Emergency Recovery Coordinator (Fire Chaser)

Servpro of Horry & Georgetown County

Location: Myrtle Beach, SC

Compensation: $50,000 – $90,000 per year (Base + Commission)

Benefits: Medical, Dental, Vision, 401(k) with Company Match, Paid Time Off, Career Growth, Vehicle allowance

Join Our Team at Servpro

Servpro is the nationally recognized leader in emergency restoration services, helping property owners recover from fire, water, and other disasters. With over 2000 franchise licenses across the U.S. and Canada and 4.5 billion in sales in 2024, Servpro is the bencjmark in the restoration industry.

We are currently seeking a highly motivated and sales-driven Emergency Recovery Coordinator (Fire Chaser) to join our team. In this role, you will be on the front lines, assisting property owners in their time of need while building relationships with emergency response agencies and the community.

Key Responsibilities:

  • Respond promptly to emergency property situations and manage incoming leads.
  • Consult with property owners affected by fire, water, or other disasters, providing guidance on recovery solutions.
  • Build and maintain relationships with emergency response teams and local agencies.
  • Educate customers on our services and close opportunities on the spot.
  • Participate in community outreach to promote awareness of our emergency restoration services.
  • Track leads from emergency notification systems and maintain customer records.
  • Provide emergency recovery kits and support to impacted property owners.

What We Offer:

  • Competitive Base Salary + Commission
  • Comprehensive Benefits Package: Medical, dental, vision, and 401(k) with company match
  • Paid Time Off (PTO) & Holidays
  • Vehicle Allowance
  • Training & Professional Development Opportunities
  • Career Advancement in a Rapidly Growing Industry
  • Supportive Team Environment with Company Events & Recognition Programs

What We're Looking For:

Required Qualifications:

  • High school diploma or GED
  • 4+ years of experience in restoration, fire services, EMS, police, military, medical response, dispatch, construction, or insurance
  • 2+ years in an outside sales or customer service role
  • Strong sales mindset with the ability to close deals efficiently
  • Excellent communication and relationship-building skills
  • Ability to thrive in fast-paced, high-pressure environments
  • Self-motivated with a results-driven approach

Preferred Skills & Experience:

  • Experience in emergency response or property restoration
  • Familiarity with CRM systems and emergency response protocols
  • Knowledge of the local area and emergency response networks

Ready to Make a Difference?

If you are passionate about helping others during critical moments and thrive in a dynamic, results-oriented environment, we want to hear from you

Apply today by submitting your resume.

Servpro is an Equal Opportunity Employer and proudly supports the hiring of Veterans.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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