Operations Associate

1 week ago

New York, New York, United States Endeavor Flow Full time $120,000 - $180,000 per year

Location:
NYC

Company:
Endeavor

Compensation:
Highly competitive base salary + generous equity package tailored for the right candidate

Endeavor is a fast-growing medical financing platform dedicated to transforming patient experience in dental practices. We partner with dental professionals to implement seamless, intuitive financing solutions—helping more patients access care while ensuring clinics get paid quickly and efficiently.

  • Significant Impact
    : You'll play a central role in scaling our presence across dental practices nationwide, directly contributing to practice growth and improved patient access.
  • Generous Compensation
    : We recognize that top talent deserves top rewards—expect a competitive salary plus an attractive equity package that gives real ownership and upside.
  • Collaborative Culture
    : Work closely with product, sales, and customer success teams in an agile, supportive environment that celebrates innovation and initiative.

Role Responsibilities

  • Lead end-to-end implementations of Endeavor financing platform in dental practices—from kickoff to go-live, adoption, and post-launch optimization.
  • Collaborate with cross-functional teams (Sales, Product, Operations, Customer Success) to develop project plans, define milestones, assign tasks, and ensure alignment on timelines and objectives—mirroring the scope seen in typical implementation manager roles
  • Serve as the trusted liaison to dental practices: gather business requirements, customize onboarding and workflows, train practice staff, and troubleshoot issues.
  • Identify and execute process improvements, share best practices, and accelerate time‑to‑value for practices.
  • Monitor go-live performance and collect feedback—delivering insights that feed into product enhancements.
  • Keep stakeholders engaged and informed with regular status reports, dashboards, and success metrics.

What we are looking for

  • Experience & Background
    : 2-3+ years in project management, or client onboarding role—preferably within healthcare, medical/dental financing, SaaS, or health tech
  • Project Management Skills
    : Organized, process-oriented, and adept at managing complex, multi-stakeholder projects under tight timelines.
  • Technical & Communication Proficiency
    : Able to translate technical concepts into actionable steps for non-technical audiences; experience with CRM, onboarding tools, or health-tech platforms is a big plus
  • Client-Centric Approach
    : Passionate about solving real-world problems, caring for client success, and delivering exceptional onboarding experiences.
  • Team Player
    : Collaborative in nature, with excellent interpersonal and communication skills, able to build rapport quickly and drive consensus.

Salary & Benefits

  • Highly competitive base salary
    —structured to attract top-tier talent.
  • Generous
    equity package
    —meaningful stake in our company's future growth and success.
  • Flexible, remote-first work environment with travel support for on-site practice visits.
  • Professional development budget for training, certifications, and conferences.
  • Health & wellness benefits, casual PTO policy, and vibrant, mission-driven culture.

How to Apply

If you're passionate about improving access to dental care through innovative financing solutions and thrive in launching and optimizing complex implementations—while enjoying real ownership—let's talk.

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