IT Specialist

Responsibilities:

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 150 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

The Information Technology Specialist is the point person for all information technology, computer and network systems, and telephone support service issues for the PIW facility. The IT Specialist will oversee privacy, control of passwords, and control security for the servers. Further, the IT Specialist will be responsible for maintaining the hospital security surveillance cameras. Will work closely with the Director of Technology.

Benefit Highlights:

Our employees are our most valuable asset and we are dedicated to provide a challenging and rewarding work environment to all our employees.

• Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistant Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits
• Career development opportunities within UHS and its 300+ Subsidiaries

Who we are:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Provides day-to-day technical support for hospital personnel with computers, printers, video surveillance, copy machines, equipment, and telephone system.

2. Serve as the facility liaison with Corporate IT.

3. Install and troubleshoot PC equipment.

4. Function as help desk for facility.

5. Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software, or system functional specific specifications.

6. Design, document, test, create, or modify computer programs related to machine operating systems.

7. Develop and/or implement efficient and cost-effective software solutions for a particular program.

8. Prepare manuals and user guides for use and training purposes as needed.

9. Troubleshoot day-to-day problems with software and hardware and make any necessary repairs in a timely manner.

10. Make recommendations regarding need for new software and hardware systems to management.

11. Work with UHS-BH Corp IT with research, bids, and purchase orders.

12. Continuously work toward improving the performance of the systems.

13. Resolve users' software related issues within scope of assigned security protocol as authorized by BH-CORP-IT.

14. Installs and supports all network related hardware and software including LAN/WAN and firewalls and maintains several servers and backup systems.

15. Load appropriate software packages such as operating systems and network systems.

16. Administer email and anti-virus systems.

17. Maintains hospital telephone system.

18. Maintain software/hardware inventories.

19. Document all PC systems and software.

20. Provide technical support for maintenance of employee ID badging systems and related software components.

21. Works closely with the managers, corporate IT staff, and hospital leadership in strategically planning future growth, budgeting for IT and security requirements, and achieving organizational goals.

22. Document all PC systems and software.

23. Supports HIPAA security policies.

24. Perform other duties as assigned by the supervisor.

Education: Bachelor's degree from an accredited college or university in Computer Science, Management Information Systems, or related field preferred.

Experience: One (1) year IT experience or equivalent experience preferred. Prefer candidates with experience in a healthcare setting and knowledge of HIPAA security requirements.

Additional Requirements: Excellent knowledge of technical management, information analysis, and of computer hardware/software systems.

E-VERIFY Statement

PIW participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or