Patient Service Coordinator Home Health

2 days ago

CWHH Graham, United States CenterWell Full time
Become a part of our caring community and help us put health first
 The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.

  • Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely.  Updates agent unavailability in worker console.

  • Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.

  • Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.

  • Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.

  • Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. 

  • Completes requested schedules for all add-ons and applicable orders:

    • Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.

    • Schedules TIF OASIS collection visits and deletes remaining schedule.

    • Reschedules declined or missed (if appropriate) visits.

    • Processes reassigned and rescheduled visits.

    • Ensures supervisory visits are scheduled.

  • Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.

  • Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.

  • Verifies visit paper notes in scheduling console as needed.

  • Assists with internal transfer of patients between branch offices.

  • If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.

  • If clinical, may be required to perform patient visits and / or participate in on-call rotation.


Use your skills to make an impact
 

Required Experience/Skills: 

  • Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.

  • Must have at least 1 year of home health experience.

  • Prior packet review / QI experience preferred.

  • Coding certification is preferred.

  • Must be currently licensed in the State of employment, if applicable.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$40,000 - $52,300 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
 About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

  • Patient Services Coordinator, Home Health

    6 days ago

    CWHH Athens TX, United States CenterWell Full time

    Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care.  The role also assists with day-to-day office and staff managementManages schedules...

  • PRN Home Health Aide

    1 week ago

    Graham, United States Lifecare Home Health Family Full time

    Job TypePart-timeDescriptionHome Health Aide General Summary:Assists clients, in their residence, with personal healthcare and health maintenance activities as assigned. Includes, but not limited to: transferring, health maintenance activities, feeding, mobility and exercises.Patient Population: Has contact with patients of all ages in a clinical setting;...

  • Physical Therapist, Home Health

    3 weeks ago

    Graham, United States CenterWell Home Health Full time

    Physical Therapist, Home Health CenterWell Home Health – Graham, TX Position Overview We are looking for a Home Health Physical Therapist to deliver personalized, functional rehabilitation care in patients’ homes. You will assess patients, develop and implement treatment plans, supervise support staff, and document progress to improve patient...

  • Account Executive

    4 weeks ago

    Graham, United States Lifecare Home Health Family Full time

    Home Health Sales RepresentativeJob Goal: To develop business partnerships generating home health referral growth by making effective sales contacts, calls, and presentations. Serves as the agency staff representative with physicians, facilities, discharge planners, and community agencies. Responsible for the overall development and referral growth of the...

  • Home Health Physical Therapist: Restore Independence

    3 weeks ago

    Graham, United States CenterWell Home Health Full time

    A healthcare provider specializing in home care is looking for a Home Health Physical Therapist in Graham, TX. You will plan and deliver personalized rehabilitation care to patients in their homes, develop treatment plans, and document patient progress. Candidates should have a degree from an accredited Physical Therapy program, a current license, and strong...

  • Occupational Therapist, Home Health

    5 days ago

    CWHH Annapolis, United States CenterWell Full time

    Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence—all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to...

  • Compassionate Hospice RN: Home Health

    3 weeks ago

    Graham, United States Lchhfamily Full time

    A healthcare provider in Texas seeks a qualified Registered Nurse to administer nursing care in clients' homes and coordinate interdisciplinary services. The ideal candidate will have experience in clinical care, excellent communication and decision-making skills, and must hold a current RN license. This role requires lifting, transportation, and the ability...

  • Occupational Therapist, Home Health

    7 days ago

    CWHH Washington, United States CenterWell Full time

    Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence—all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to...

  • Speech Therapist, Home Health

    2 weeks ago

    CWHH Bremerton, United States CenterWell Full time $84,900 - $116,800 per year

    Become a part of our caring community and help us put health first As a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence—all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower individuals to...

  • Speech Therapist, Home Health

    2 days ago

    CWHH Louisville, United States CenterWell Full time

    Become a part of our caring community and help us put health first $10k Sign on BonusAs a therapist at CenterWell Home Health, you'll play a vital role in helping patients regain strength, mobility and independence—all from the comfort of their homes. By delivering personalized care that focuses on rehabilitation and functional improvement, you'll empower...