Senior Network Engineer

About Daiwa Capital Markets America Inc.:

Incorporated in 1964, Daiwa Capital Markets America Inc. ("DCMA") is a New York-based registered securities broker-dealer, a futures commission merchant, a primary dealer of U.S. Treasury securities, and a member of the New York Stock Exchange and other major U.S. exchanges. Our main focus is on the sales and trading of Japanese, Asian, and U.S. equities, fixed income instruments, financial futures, and investment banking for institutional customers. DCMA's ultimate parent company is Daiwa Securities Group Inc., one of the largest brokerage and financial services groups in Japan.

Position Summary:

We are seeking an experienced Senior Network Engineer to join our IT Infrastructure team within a fast-paced financial environment. This role involves designing, implementing, and maintaining a high-performing, secure, and scalable network infrastructure to support critical financial business operations. The ideal candidate will have expertise with leading networking and voice technologies, an understanding of security practices, and a proactive approach to problem-solving.

Reporting to the Network Manager in the Information Technology department, you will be an integral part of the Network group operating in an environment of high team collaboration with a strong desire to respond and resolve problems and requests in a prompt manner.

Core Responsibilities:

Responsible for the ongoing administration, management, and strategic design of the firm's network and telecommunications systems: 

• Provide 24x7 support to maintain continuous uptime for the firm's corporate network
• Provide Level 2 and 3 support to other teams within the IT department
• Provide Level 2 and 3 support for our IPC turret systems
• Design, deploy, maintain, and monitor network infrastructure including routers, switches, firewalls, and wireless solutions (e.g., Cisco Catalyst, Nexus, Meraki devices).
• Manage VPNs, load balancers (e.g., Citrix NetScaler), and secure remote access solutions.
• Configure, maintain, and optimize firewalls (e.g., Palo Alto Networks, Cisco ASA) for robust security and compliance.
• Monitor and troubleshoot network performance using industry standard tools (e.g., SolarWinds)
• Implement and manage network segmentation and security protocols to protect sensitive financial data.
• Collaborate with internal teams to integrate network solutions with cloud platforms such as Microsoft Azure.
• Develop and maintain comprehensive documentation for network configurations, processes, and troubleshooting procedures.
• Stay updated on emerging technologies, assess their potential impact, and recommend improvements to the current network environment.
• Manage and maintain relationships with various telecom / networking / hardware vendors
• Manage and maintain relationships and peering states with market related vendors
• Project Management – ability to lead and manage networking and telephony projects 
• Perform moves / adds / changes related to Infrastructure
• Support and maintenance of our Cisco Unified Communications services and recording systems
• Experience supporting and troubleshooting AV equipment (e.g., Cisco WebEx Bar, Cable TV)
• Ongoing Data Center maintenance and inventory management
• Address security related tasks / projects
• Provide rotational on call support after-hours and on weekends

Required Qualifications: 

• 7+ years of experience in LAN / WAN / MAN management in a fast-paced financial services environment. Configuring Cisco switches / routers (IOS XE, IOS XR and Nexus OS). 
• 7+ years of experience with various network / routing protocols, BGP, EIGRP, OSPF, VPC etc. 
• 7+ years Cisco firewall (ASA/FTD) and Palo Alto.  
• 5+ years of experience in VoIP and mixed TDM environment. 
• Solid knowledge of VPNs, load balancers, NetScalers, and secure remote access solutions.
• Data Center management experience. Knowledge of wiring and cabling infrastructures. 
• Ability to work late in order to troubleshoot and perform upgrades and system maintenance outside of business hours. 
• Ability to independently manage multiple projects simultaneously from research and testing through to production deployment. 
• Experience in dealing with telecom vendors throughout the circuit provisioning lifecycle. 
• Experience with network security systems / services as well as enterprise monitoring systems.
• Exceptional network troubleshooting skills and ability to resolve complex technical issues.
• Excellent communication skills with a focus on customer service
• Must be able to lift and carry items weighing up to 50 pounds.

Preferred Qualifications: 

• CCIE Voice Certification, CCIE Routing and Switching, IPC Level 1 Certification, Cisco VOIP Training, Cisco Security or Cisco Data Center certifications. 
• Hands on experience with network automation tools.
• 5+ years of experience in supporting IPC turrets. Ability to work in a trading floor environment. 

Company Culture and Benefits:

Daiwa Capital Markets America Inc. has a vibrant company culture made up of a diverse team of professionals. We seek to foster an atmosphere in which our employees understand, respect, and inspire each other. We will continue to build a culture that encourages everyone at DCMA to take pride in their work. How we work — individually, with each other, and with our communities — is just as important as what we do and shapes who we are as an organization.

Our people are our most important asset, and as a result, we offer a competitive and robust total rewards package which includes, but is not limited to: 

• Competitive Benefits Package (Medical, Dental and Vision)
• Ancillary Insurance (Basic Life Insurance, AD&D Insurance, and Short & Long-term Disability)
• Flexible Spending and Health Savings Accounts (FSA and HSA)
• Employee Assistance Program (EAP)
• Comprehensive health and wellness benefits
• Parental Leave
• Family building benefits
• 401(k) with company match 
• Paid Time Off and holidays
• Professional development, educational assistance and training programs
• Community Engagement Programs

DCMA has a hybrid work program in place, with opportunities for remote work depending on the nature of the role and needs of your department. This was implemented to provide operational efficiency while simultaneously giving employees flexibility. At a minimum, employees are expected to work in the office three days per week.

DCMA provides equal employment opportunities for all applicants and employees. We are committed to providing a work environment that is free of discrimination and harassment. DCMA prohibits discrimination based on race, color, religion, gender identity, national origin, sexual orientation, age, disability, military or veteran status, or other attributes protected under applicable federal, state, or local laws.