Quality Engineer

The Quality Assurance Engineer plays a critical role in ensuring product compliance and internal conformance to HSM quality requirements. This role will deploy standardized quality processes across the site, lead continuous improvement initiatives, and help transition the organization from a reactive to a proactive quality approach.

About Us

HSM Company History  |  HSM HEART Company Values  |  Who is HSM to our customers?

Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.

At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you're looking for a meaningful place to grow and make an impact, we want to hear from you

What You Will Do

• Champion quality initiatives across production areas to promote a proactive quality philosophy.
• Foster a culture of Safety, Quality, Cost, and Delivery-Schedules.
• Ensure compliance with plant safety policies, procedures, and applicable regulations.
• Use Lean Manufacturing and problem-solving tools to identify root causes and implement corrective/preventive actions.
• Lead Kaizen initiatives to improve planning, material flow, and operational performance.
• Manage quality and production metrics, document control, and QMS training deployment.
• Support PPAP/FAI activities, review drawings/CAD files, and implement poka-yoke methods.
• Lead scrap reduction initiatives and participate in audits (internal, external, customer).
• Participate in MRB processes and cross-functional continuous improvement teams.
• Serve as a key contact for quality issues in the manufacturing plant.
• Champion APQP across new development programs and existing production.
• Improve process control schemes, PFMEAs, and work instructions across plants.
• Manage supplier quality issues, cost recovery, and performance improvement initiatives.
• Ensure plant alignment with corporate quality management procedures and reporting metrics.
• Define and implement supplier inspection criteria and frequencies.

What You Bring

• Bachelor's degree in Science or Engineering required; ASQ certification preferred (CQE, CSSBB, CSSGB, CQA).
• 1-3 years of Quality Assurance experience, preferably in automotive/IATF 16949 environments.
• Advanced skills in MS Office, Access, Excel, and Smartsheet.
• Knowledge of Lean, Six Sigma, 6S, AIAG core tools, and SPC software (Minitab) is highly valued.
• Experience in high-tempo production environments.
• Strong problem-solving and analytical skills.
• Excellent communication, teamwork, and interpersonal skills.
• Able to work independently while contributing to a high-performing team.
• Skilled in presenting information and resolving business/personnel issues.
• Adaptable to changing priorities to achieve organizational objectives.

Why Join Us

• Health & Wellness
  : Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• Retire
  : 401(k) with company match, fully vested from day one.
• Paid Time Off
  : Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
• On-Site Medical Clinics
  : Free for you and covered dependents.
• Teladoc
  : 24/7 access with no copay.
• Professional Development
  : Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts
  : Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.

EEOC

At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.