Enterprise Account Manager
6 days ago
Why Join ABEC?Be part of a dynamic and innovative team delivering globally recognized best-in-class systems to drive the future of drug production.
ABEC is a global leader in delivering integrated solutions and services for biopharmaceutical manufacturing. ABEC's unique value is based on combining long experience with the ability to engineer, design, manufacture, commission, qualify, and service the entire bioprocess to reduce overall cost, shorten time to market, and maximize productivity. ABEC's products include process and equipment engineering/consulting services, comprehensive site services, bioreactors and fermenters, filtration and chromatography systems, prep and hold systems, and cleaning/sterilization systems.
Benefits include:
- Paid holidays and vacation time
- Medical, dental and vision insurance (benefits start day 1)
- Company paid life insurance
- Generous 401K plan (40% match)
- College tuition benefit program
- Employee Referral Program
Position Summary:
The Enterprise Account Manager (EAM) role will manage and grow relationships with large, key corporate clients. Their main responsibilities include developing strategic account plans, identifying new revenue opportunities through upselling and cross-selling, and ensuring client satisfaction and retention. This role requires excellent communication, negotiation, and strategic thinking to meet revenue quotas and handle complex, long sales cycles with C-level executives.
Responsibilities:
- Build and maintain strong, long-term relationships with key enterprise clients through regular communication, meetings, and business reviews
- Develop and execute strategic plans for assigned accounts to identify new opportunities and meet client objectives
- Drive financial performance by meeting and exceeding revenue targets, identifying opportunities for upselling and cross-selling, and managing contract renewals
- Provide accurate sales forecasts to senior leadership and report on account performance and key metrics
- Act as the primary point of contact to address client concerns, manage risks, and ensure client satisfaction
- Work with internal teams (e.g., sales, marketing, support) to ensure client needs are met and to deliver a seamless experience
- Ability to travel internationally – 60%
Qualifications:
- Proven track record in a senior sales or account management role, preferably with enterprise clients
- Excellent communication, presentation, and negotiation skills, with the ability to interact with C-level executives
- Strong business acumen, strategic thinking, and problem-solving abilities
- Experience managing long and complex sales cycles
- Proficiency with CRM software
- Ability to work independently and collaboratively in a fast-paced environment
- Bachelor's degree in a related field
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