Receptionist/Intake Coordinator

5 days ago

St Augustine, Florida, United States Alpha-Omega Miracle Home Full time

Overview

We are a faith-based nonprofit seeking a compassionate, detail-oriented and organized Receptionist/Intake Coordinator to serve as the first point of contact for our clients, volunteers, and community partners. This role is responsible for providing professional and friendly service by managing front-desk operations, our community service closet and voucher program, maintaining a clean and orderly office environment, offering administrative support as well as conducting the initial intake process for our programs, ensuring that all necessary information is collected efficiently and accurately. The ideal candidate will be a mission-driven and welcoming professional who upholds confidentiality and ensures a positive and supportive experience for all who engage with our organization. This role requires excellent communication skills, strong organizational abilities, and proficiency in software such as Word, Excel and Gmail.

Duties

  • Maintain a clean and orderly front entrance, lobby, kitchen, conference room and overall office environment.
  • Greet all visitors and manage front desk operations, ensuring a welcoming atmosphere.
  • Ensure supplies are maintained and all equipment such as copiers, fax machine, etc. are working appropriately.
  • Answer inquiries and direct calls appropriately.
  • Collect and verify information during the intake process.
  • Maintain accurate records through data entry, filing, and documentation management.
  • Provide administrative support including calendar management and scheduling appointments.
  • Collect and verify information to provide community support by addressing needs and providing information, community service closet items and vouchers.
  • Perform clerical tasks such as proofreading and preparing documents.
  • Ensure compliance with confidentiality standards in handling sensitive information.

Requirements

  • Proven experience in an office environment with clerical duties.
  • Strong customer service skills with a focus on phone etiquette and client interaction.
  • Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace.
  • Pervious nonprofit, community support experience a plus.
  • Excellent organizational skills, ability to multi-task and manage time and deadlines effectively.
  • Strong typing skills and attention to detail for accurate data entry and documentation.
  • Personal assistant experience is beneficial for managing multiple tasks efficiently. This position requires a proactive individual who can thrive in a dynamic setting while providing outstanding support to both clients and staff. If you possess the necessary skills and are eager to contribute to our team and the community, we encourage you to apply.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: No more than 28 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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