Manager, Inside Sales

The Manager, Inside Sales will have experience in managing inside sales operations, driving revenue growth, and fostering a high-performance sales culture. The role will be responsible for overseeing day-to-day inside sales activities, coaching a team to meet sales targets, and developing strategies to enhance productivity, customer engagement, and lead conversion.

Essential Duties & Responsibilities

• Lead, mentor, and motivate a team of inside sales representatives.
• Provide coaching, performance feedback, and support to ensure team members meet and exceed individual and team sales goals.
• Conduct regular one-on-one meetings, sales reviews, and performance evaluations.
• Recruit and onboard new sales team members as needed.
• Collaborate with senior leadership to develop and implement sales strategies that align with company goals.
• Establish sales targets and KPIs for the team, track performance, and adjust tactics to ensure success.
• Ensure the team effectively uses CRM tools to manage leads, sales pipeline, and customer interactions.
• Drive the adoption of new sales techniques and technologies to enhance the team's productivity and results.
• Build and nurture relationships with key accounts and strategic clients.
• Work with the sales team to ensure a consultative, solution-oriented sales approach that delivers value to customers.
• Oversee the resolution of any customer issues or concerns escalated by the sales team.
• Work closely with marketing to align on lead generation, campaigns, and messaging.
• Collaborate with customer success, operations, and product teams to ensure seamless customer experience and product delivery.
• Provide feedback on customer trends and market conditions to inform product development and marketing strategies.
• Analyze sales performance data and provide insights to improve individual and team productivity.
• Create and present regular sales reports, forecasting, and performance reviews to senior management.
• Continuously track market trends and competitive activity to identify new business opportunities.

Education and Experience

• Bachelor's Degree in Business, Marketing or related field preferred
• Five (5)+ years of experience in inside sales
• Two (2) years in a leadership role
• Proven track record meeting or exceeding sales goals and leading teams successfully

Skills, Knowledge, and Abilities

• Strong understanding of sales processes, CRM tools (e.g., Salesforce, HubSpot), and sales technologies.
• Excellent communication, negotiation, and presentation skills.
• Ability to coach, motivate, and develop a sales team.
• Strong analytical and problem-solving skills.
• High level of initiative, adaptability, and strategic thinking.
• Exceptional written and verbal communication skills are required
• Knowledge of and an interest in current healthcare business challenges, products and sales practices
• Tech savvy and strong initiative to learn physician work flow and industry items that impact Greenway customers
• Ability to multi-task in a fast-paced environment is necessary
• Advanced knowledge and understanding of how to use Word, Excel, Outlook, PowerPoint skills relevant to business is required

Work Environment/Physical Demands

• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of the workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others' work, as well as in-coming and out-going communications via the computer and/or mobile devices
• The role necessitates the ability to listen and speak clearly to customers and other associates
• Ability to travel up to 25%

Here's what we can offer you in exchange for your amazing work: 

• Competitive pay
• Medical, dental and vision benefits
• Matching 401(k) 
• Generous paid time-off programs
• Education reimbursement
• Growth potential for your career
• Corporate discounts

At Greenway, we strive to imagine, empower, engage, and inspire. Join us

To learn more about Greenway, take a video tour of our office, and meet our employees, visit us at 

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status. 

While this position is primarily remote, please note that if you reside within a 26-mile radius of our corporate office, you will be required to work in a hybrid capacity. This means you will be expected to work on-site at the corporate office for part of the week and remotely for the remainder. This hybrid arrangement is designed to foster team collaboration and engagement. Our corporate office is located at 4301 Boy Scout Blvd, Tampa, FL Please consider your proximity to this location when applying.

If you are a resident living in a state that requires pay transparency, please email us at  to receive compensation and benefits information for this role. Please include the Job ID in the subject line of the email.