Shipping and Receiving Clerk
4 days ago
Position Description:
AM Home Delivery is looking for a highly organized and detail-oriented Shipping and receiving clerk to join our team. You will play a crucial role in our fleet and terminal operations, ensuring efficient best in class deliveries and customer satisfaction. If you have a strong background in warehouse, transportation, logistics and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
Manage inbound communication including phone calls, emails, and messages related to drivers and customer issues.
Prepare and maintain paperwork: create and file forms, reports, delivery records, and other required documentation.
Receive and inspect inbound shipments, verify counts and condition, record discrepancies, and initiate damage reports.
Process outbound shipments, ensure all items are scanned, labeled, and routed correctly using inventory systems.
Provide administrative support to fleet operations and terminal staff, including scheduling and appointment coordination.
Maintain accurate inventory records and follow established inventory control procedures consistently.
Perform other duties as assigned to support terminal performance and customer satisfaction
Deliver accurate documentation and timely communication to resolve driver and customer issues.
Scan and record items correctly for inbound and outbound flows to maintain inventory integrity.
Respond to service or inventory discrepancies immediately and escalate to appropriate terminal contacts
Qualifications:
High school diploma or GED required; some post high school education or training preferred.
Microsoft Office Skills, with expertise in Excel.
One year of relevant experience Preferred.
Helpful attitude and friendly demeanor.
Highly professional and dependable.
Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
Manage a diverse appointment schedule for several accounts.
Excellent telephone skills.
Strong computer and internet skills.
Some flexibility in start time, some Saturday work required based on operations and volume during peak season.
AM Home Delivery is an Equal Opportunity Employer
About AM Home Delivery
In an industry where white-glove service is of the utmost importance, AM Home Delivery maintains its reputation as an expert in the fields of residential and commercial delivery, appliance connection, freight consolidation, warehousing, and general logistical solutions for distributors and e-commerce professionals throughout the nation. Our unique business plan allows us to offer the highest quality delivery services to 44 states and counting.
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