Food Service Associate

The Impact You Can Make

Nutrition Services is looking to help you find your next great career as a Food Service Associate (Dietary Aide) here at Glens Falls Hospital Your role as a Food Service Associate is instrumental in the assembly and delivery of meals for patients at Glens Falls Hospital. This position plays an important role in providing our patients the best possible experience during their stay by providing excellent customer service. If you are seeking a supportive role in fast-paced/dynamic work environment in a hospital setting, the opportunity is for you

Team Impact

In this position, you will be an important member of the nutrition services team. This team plays a crucial role in improving the overall patient and retail experience for those in our care by offering excellent customer service. In this position, you will also play a key role in helping to improve patient outcomes by listening carefully to each patient and customer's dietary needs, and handling meal requests in a timely way. Some highlights about this position include:

• Great entry level role for individuals interested in a career in health care or food service
• On the job training is available
• Great for individuals who enjoy customer service
• Excellent opportunities for those seeking entry level exposure to a patient facing role.
• Shift differentials available for evening/weekend shifts.
• Part-time and per-diem shifts available (great for students)

How You Will Fulfill Your Potential

Responsibilities

• Set up and serve food/supplies to the cafeteria customers while utilizing accurate portion control, adhering to recipes, and maintaining proper food handling 
• Interact directly with patients at the bedside to obtain menu selections
• Assemble patient food trays according to computerized assembly tickets
• Maintain appropriate par level of food and supplies for customers as well as daily unit/refrigerator floor stock
• Perform daily sanitation procedures utilizing appropriate tools and products including ware washing and processing
• Assist with setup, decorating, meal delivery and pickup for special functions (events, holidays, or theme functions) within the hospital
• Respond to patient/customer satisfaction concerns and make appropriate decisions regarding suitable resolutions within the scope of the job
• Occasionally clean and pick up all eating areas (tables, chairs, counters surrounding the cafeteria and kitchen)

Qualifications/Experience

Education/Accredited Programs

• High school diploma/GED equivalent preferred

Experience/Abilities

• Customer service experience preferred
• Experience in a healthcare-based dietary role highly preferred
• Ability to handle patient/customer complaints and demands
• Ability to work with many personalities, including employees, customers, and patients in a highly time structured environment
• Ability to work productively in a fast-paced environment
• Ability to learn general nutrition principles and special diet modifications within 7-10 days
• Ability to maintain an organized work environment using proper rotation with food products
• Ability to act as a role model
• Able to work with institutional food service equipment

Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $17.25 to $22.50 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.

Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.