gwcc hr systems analyst

Job Details Job Location: Atlanta - Atlanta, GA 30313 Position Type: Full Time Salary Range: $60, $80,000.00 Salary Job Category: Human Resources

HR Systems Analyst Overview

Joining GWCCA means helping create moments that matter. We're a world-class campus seeking passionate people ready to innovate, connect, and make an impact on our community and beyond. Whether front and center or behind the scenes, your work powers the experiences that define events and hospitality in Georgia.

At the Georgia World Congress Center Authority, the Human Resources function serves as a strategic partner and trusted steward of the employee experience, organizational integrity, and operational continuity. HR is committed to fostering a safe, respectful, and high-performing workplace by delivering responsive employee relations support, accurate and timely payroll operations, effective performance management, and sound risk and compliance oversight. Through proactive safety practices, incident management, and thoughtful people practices, HR protects both employees and the Authority while supporting leaders in making fair, consistent, and well-informed decisions. Human Resources ensures regulatory compliance, mitigates risk, strengthens accountability, and promotes an engaged workforce aligned with the Authority's mission and values.

HR Systems Analyst Position Summary  

The Authority is currently recruiting an HR Systems Analyst to join Georgia World Congress Center. The HR Systems Analyst reports to the Director of Human Resources and serves as the technical and analytical subject matter expert for the Georgia World Congress Center Authority's Human Resources systems, with primary responsibility for Paycom administration and optimization. This role supports system configuration, user communications, reporting and analytics, compliance reporting, and continuous improvement across HR functional areas and throughout the talent life cycle. 

The HR Systems Analyst partners closely with the Director of Human Resources and HR leadership to maximize system capabilities, ensure data integrity, support audit readiness, and advance efficient HR operations.

Ideal candidates will share our values of authenticity, accountability, and teamwork while performing the essential duties and responsibilities of this position. Candidates under final consideration will be required to undergo a criminal history evaluation and drug screening prior to employment

HR Systems Analyst Work Environment

• Fast-paced, professional environment within the Georgia World Congress Center campus.
• Typical work hours are in-office Monday through Friday 8:30am – 5:00pm.
• Combination of office-based work and limited off-site or on-site support may be required based on event or business conditions.

HR Systems Analyst Essential Duties and Responsibilities  

HR Systems Administration & Optimization

• Administers and supports all HR systems, including Paycom and related modules (core HR, payroll interface, performance management, reporting, and compliance-related tracking).
• Serves as the primary system administrator and subject matter expert for Paycom, including system configuration, security roles, workflows, and access management.
• Acts as the primary point of contact for system troubleshooting, password resets, and end-user support.
• Manages system configuration impacting HR processes, including organizational structure, job codes, position updates, workflow adjustments, and approval routing.
• Participates in HR systems upgrades, implementations, enhancements, and testing to ensure system functionality and data integrity.

Payroll Collaboration & Data Integrity

• Collaborates closely with Payroll to support accurate system configuration, data flow, and payroll-related reporting within Paycom.
• Assists with troubleshooting payroll-impacting system issues, data discrepancies, and system errors in partnership with Payroll and vendors.
• Supports audits, reconciliations, and reviews related to payroll system controls, security roles, and data accuracy.
• Serves as system administrator for benefits deduction setup and imports, ensuring accurate configuration of deduction codes and payroll integration.

Performance Management & HR Collaboration

• Collaborates directly with the Director of Human Resources to support performance management system administration, including configuration of performance cycles, workflows, forms, rating scales, and system testing.
• Provides technical guidance and user support related to performance management processes for leaders and team members.
• Produces performance-related reports and analytics to support leadership decision-making and compliance.

Position Management & Talent Collaboration

• Partners with the Director of Talent to deliver systems training and support position management, job data accuracy, organizational changes, and headcount reporting within Paycom.
• Manages requests related to data corrections, organizational changes, position updates, job codes, reporting structure, and workflow adjustments.

Reporting, Analytics & Compliance

• Produces standard and ad hoc HR, payroll-related, and compliance reports using Paycom and related tools.
• Analyzes workforce and HR data to identify trends, risks, and opportunities for improvement.
• Coordinates regular HR data review, validation, and cleanup efforts to ensure accuracy, consistency, and audit readiness.
• Supports compliance reporting and data requests in alignment with state and regulatory requirements.

User Communications & Support

• Develops, maintains, and distributes system-related communications, including user guides, job aids, process updates, system changes, and outage notifications.
• Provides responsive and professional support to leaders and team members regarding HR system transactions, reporting, and data discrepancies.
• Translates technical system information into clear, user-friendly guidance.

Audit, Governance & Continuous Improvement

• Supports State IT audits and internal reviews related to HR and payroll systems by preparing documentation, validating system controls, and coordinating responses.
• Ensures HR system processes and documentation meet applicable state, regulatory, and organizational requirements.
• Collaborates with HR leadership and Payroll to evaluate and recommend new technologies that streamline processes, improve data integrity, and support a more efficient and paperless HR administration.
• Performs other duties as assigned by the Director of Human Resources.

HR Systems Analyst Knowledge, Skills, and Abilities

• Ability to understand and evaluate HR processes and employment practices
• Strong analytical skills with the ability to interpret, analyze, and present data effectively.
• High level of initiative and accountability, with the ability to work independently and manage competing priorities.
• Excellent interpersonal, communication, and customer service skills.
• Demonstrated integrity and discretion when handling confidential and sensitive information.
• Strong attention to detail and commitment to data accuracy.
• Ability to collaborate effectively with HR leadership, vendors, IT partners, and end users.

HR Systems Analyst Education and/or Experience

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field preferred.
• Proven experience in HR processes and general employment practices
• Experience administering an HRIS or HCM system required; Paycom experience strongly preferred.
• Experience or demonstrated interest in HR operations, systems administration, analytics, or compliance.
• Equivalent combination of education and experience may be considered.
• Experience supporting performance management systems and workforce reporting.
• Advanced proficiency in Excel, reporting tools, or HR analytics platforms.
• Experience administering audits or compliance activities in a public sector or large organization.

HR Systems Analyst Benefits

The Georgia World Congress Center Authority offers a competitive salary and comprehensive benefits package, including:

• Medical, dental, vision, and life insurance coverage
• Paid vacation and state holidays
• Flexible Spending Account (FSA) options
• 401(k) plan with 5% employer match
• Free on-site dining (during operating hours) and parking
• Employee discounts on insurance, technology, travel, and event tickets

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Georgia World Congress Center Authority is an Equal Opportunity Employer and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.

Qualifications

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