Credit and Collection Supervisor

7 days ago

Rutherford, New Jersey, United States Sika Full time

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

Job Description

The Credit and Collection Supervisor position within the Concrete Business Unit has the responsibility for all Concrete Credit and Collections within Sika. The position is in Rutherford, NJ and reports to the Sika Credit Manager.

Responsibilities include:

  • Maintain and ensure adherence to the corporate credit and collection policies
  • Supervise multiple Credit and Collection Specialists
  • Complete performance evaluations on Credit & Collection Specialists
  • Work with customer portals
  • Measure and report credit and collection goals and objectives with appropriate metrics
  • Conduct credit reviews on customers to adjust credit limits in a timely manner
  • Monitor credit balances, payment performance and overall customer history to establish credit holds and additional action as appropriate
  • Handle major accounts requiring individual attention, problem accounts and accounts with special arrangements
  • Drive credit and collection process improvement to decrease past due accounts and DSO
  • Forecast and track cash collections monthly
  • Collaborate cross-functionally with other departments to resolve disputed invoices

Salary: $70,000-$85,000 based on education and experience.

Qualifications

  • Bachelor's degree or supervisory experience
  • Experience with Credit and Collection practices in the construction industry (such as Notice to Owner, Preliminary Notices, Lien Waivers, Joint Check Agreements and Bond Claims)
  • Experience negotiating payment plans
  • Strong organizational and effective time management skills
  • Excellent communication skills (written and verbal)
  • 7+ years of prior Credit experience
  • Proficient in MS Word, MS Excel, (SAP experience desirable)
  • Excellent problem-solving abilities
  • Ability to handle difficult situations in a professional manner
  • Ability to adapt to change on a continuing basis

Additional Information

  • 401k with Generous Company Match

  • Bonuses

  • Medical, Dental, and Vision Benefits

  • Paid Parental Leave

  • Life Insurance

  • Disability Insurance

  • Paid time off, Paid holidays

  • Floating holidays + Paid Volunteer Time

  • Wellness/Fitness Reimbursements

  • Education Assistance

  • Professional Development Opportunities

  • Employee Referral Program & More

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

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