Receptionist

6 days ago

Rochester, New York, United States Farmhouse Table Full time

Position Summary

A receptionist with Farmhouse Table Food is highly motivated, organized, and customer service focused individual who assists the Director of Operations in managing communications in multiple formats including phone, email, and mail. A receptionist will be responsible for answering calls, welcoming in person guests, deliveries, and updating calendars as needed, as well as assisting in the scheduling of meetings, answering questions, and partnering with event staff to ensure the office space is kept tidy and inventory is put away appropriately. Our receptionist will also immerse themselves in Farmhouse Table Food's booking process and assist in ensuring leads are communicated, updated, and moving them through the pipeline to assist in having them become them confirmed events locked in on the Farmhouse Table Food's calendar in a manner that ensures the entire process is a positive experience for the client. Hospitality experience, catering knowledge, and a love of food are a plus.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

· Answer phone and email communications in a customer service focused manner with attention to detail.

·Assist the Director of Operations with communications and relationship management of existing clients, providing excellent service and a positive experience.

· Maintain client records and ensuring internal communications on scheduling, client requests, and addressing concerns.

· Welcome onsite visitors and accepting deliveries.

· Assist with basic office cleaning and inventory maintenance.

Minimum Qualifications (Knowledge, Skills, and Abilities)

· 1 year experience working in an office environment preferred.

· Associates degree or equivalent experience preferred.

· Strong Organizational Skills.

· Excellent communication skills in multiple formats (phone, email, and interpersonal).

· Problem-solving skills.

· Time management and ability to multi-task.

· Schedule flexibility.

· Proficient in Google Suite (Gmail, Calendar, Sheets, Docs, etc.).

· Ability to learn new software quickly.

· Valid Driver's license and reliable transportation to work.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

· Sitting and standing for prolonged periods.

· Ability to lift 45 pounds occasionally and independently.

· Ability to lift up to 100 pounds with another team member.

· Comfort in busy and/or loud environments with many people around at times.

Join our team at Farmhouse Table Food and be part of a supportive work environment where your contributions are valued. If you are looking for a role where you can grow professionally and make a difference, apply now

Job Types: Full-time, Part-time

Pay: $ $17.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Rochester, NY Required)

Work Location: In person

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