Workflow Analyst I, Account Movement

About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career

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Job Summary: 
The Workflow Analyst I plays a key role in Inventory Management by coding and implementing business strategies into daily workflows. Using advanced analytics and SQL, this role designs, tests, and applies logic to account movement and sales workflows. Additionally, the analyst evaluates inventory and resolves related issues to optimize performance. This position will report to the Sr. Manager, Account Movement Team.

Roles & Responsibilities: 

Workflow Development & Problem Solving:

• Identify opportunities and lead projects to enhance and refine existing workflows and create new workflows while adhering to legal and risk-related restrictions.

• Translate business strategy and risk management requirements into SQL logic and implement into new and existing workflows.

• Create and maintain process documentation and procedural diagrams

• Monitor legal and risk-related restrictions while adjusting logic when necessary and reporting findings to senior management.

• Professional levels of autonomy expected.

Project Management:

• Manage various business processes and workflows simultaneously aimed to maximize efficiency while maintaining business requirements.

• Prioritize work efforts across projects and within projects when involving multiple resources or teams.

• Maintain a thorough understanding of existing business processes, workflows, and reporting practices.

• Communicate complex data and analytical results clearly and effectively to senior leadership and other stakeholders.

Data Management and Analysis:

• Understand data management structures and consistently create accurate SQL queries and reports.

• Leverage advanced analytics and data visualization tools to accurately communicate information to stakeholders.

• Articulate data requests and envision necessary data while knowing when to include senior analysts and management for assistance.

• Conduct User Acceptance Testing on new and edited workflow logic and team applications and conduct post-production checks to ensure seamless implementation of logic.

Communication and Presentation:

• Work comfortably with other analysts within different departments and teams.

• Present data and logic updates to peers and senior management.

• Tailor communication to be an appropriate depth of detail based on the audience.

• Has excellent oral and written communication abilities.

Skills & Qualifications:

• Proficiency in SQL within SQL Server Management Studio

• Excellent relationship management and communication skills

• Experience with Visio or other process mapping

• Proficiency in Microsoft Office, mainly Excel

• Ability to quickly adapt and learn business related software tools

Educational Requirements: 

• Bachelor's degree in quantitative discipline required.

Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.