Director of Quality Control

3 days ago

Tempe, Arizona, United States Employbridge Full time

The Quality Director will lead the Quality organization to ensure the consistent delivery of safe, compliant, and high-performing products. This role is a key member of the leadership team and is responsible for maintaining quality systems, regulatory compliance, product testing, data integrity, and continuous improvement across the enterprise.

Primary Responsibilities

Leadership & Department Oversight

  • Lead, train, and mentor Quality Control staff to ensure consistent and compliant product testing and release.
  • Oversee development, validation, and maintenance of QC test methods and product specifications.
  • Collaborate with R&D and Operations to support scalable manufacturing and New Product Development (NPD).
  • Participate in operational reviews, planning meetings, and cross-functional quality discussions.
  • Foster a positive, collaborative, safety-focused work environment.

Quality Systems & Regulatory Compliance

  • Implement and maintain Quality Systems aligned with
    GLP, cGMP, ISO, and MoCRA
    standards.
  • Oversee the Quality Management System (QMS), including:
  • Document control
  • Non-conformance investigations
  • CAPA management
  • Internal audits
  • Continuous improvement initiatives
  • Support regulatory and customer audits, ensuring readiness and compliance.

QMS / ERP & Data Management

  • Serve as the Quality lead for ERP system configuration and ongoing utilization.
  • Ensure alignment between Quality, Production, Inventory, and Supply Chain workflows.
  • Manage electronic quality workflows (batch release, material disposition, NC/CAPA tracking).
  • Use ERP reporting tools to monitor KPIs, analyze trends, and support management reviews.
  • Lead initiatives to digitize batch records, QC forms, and traceability documentation.

Strategic & Continuous Improvement

  • Develop departmental goals, performance metrics, and resource plans.
  • Drive continuous improvement in product quality, operational efficiency, and compliance.
  • Promote proactive issue resolution and structured risk management practices.

Minimum Requirements

  • Bachelor's degree in
    Chemistry, Biochemistry, Food Science
    , or related technical field
    (required)
    .
  • 7+ years
    of experience in Quality Control or Quality Assurance leadership in cosmetics, personal care, pharmaceutical, chemical, or other regulated manufacturing environments.
  • Hands-on experience with
    GLP, cGMP, ISO
    , and
    MoCRA
    compliance.
  • Strong experience with ERP systems (NetSuite, SAP, Oracle, Microsoft Dynamics, or similar).
  • Experience implementing or managing electronic quality records and traceability systems.
  • Experience with QMS software (e.g., UniPoint, MasterControl, ETQ, or similar).

Knowledge, Skills, & Abilities

  • Strong leadership skills with the ability to develop and guide teams.
  • Excellent communication and cross-functional collaboration abilities.
  • Analytical problem-solving skills with sound judgment and decision-making.
  • Ability to balance speed, product quality, and risk management.
  • Proficient in Microsoft Office Suite; experience with data analysis tools (Excel, Power BI, etc.).
  • Positive, approachable, and able to maintain perspective in a fast-paced environment.

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