Insurance Sales and Customer Service Agent

7 days ago


Deerfield Beach, Florida, United States CTI Consulting Full time

Insurance Sales / Customer Service Agent

Location: Onsite – Deerfield Beach, FL

Compensation: $30/hr + Commission

About the Role

We are seeking an experienced and licensed Insurance Sales or Customer Service Agent to join our growing team in Deerfield Beach, FL.

The ideal candidate will have a passion for helping clients secure the right insurance coverage while providing outstanding customer service and building long-term relationships.

Key Responsibilities

Engage with new and existing clients to identify insurance needs and offer suitable products.

Provide quotes, explain policy options, and close sales in compliance with state regulations.

Handle inbound and outbound calls with professionalism and empathy.

Maintain accurate client records, documentation, and renewals.

Support the customer service team with claims inquiries and policy adjustments.

Meet or exceed sales and service performance targets.

Qualifications

Must hold an active Florida 2-15 (Health, Life, & Annuities) or 2-40 (Health Only) License.

Proven experience in insurance sales or customer service.

Strong communication, negotiation, and customer relationship skills.

Ability to work independently and as part of a team in a fast-paced environment.

Proficiency with CRM and insurance quoting systems preferred.

What We Offer

Competitive pay ( $30/hr + commission).

Onsite, collaborative work environment in Deerfield Beach.

Career growth opportunities and professional training.

Supportive leadership and performance-driven culture.

Job Type: Permanent

Pay: $ $30.00 per hour

Work Location: In person



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