Veterinary Receptionist/Pet Care Attendant

Who we are:

Killewald Small Animal Hospital is Hiring a Veterinary Receptionist/Pet Care Attendant

Position Details

• Role: Veterinary Receptionist/Pet Care Attendant hybrid role
• Status: Full-time
• Salary: $ $17.50 per hour based on experience
• Schedule: Flexible 4-day work week with rotating Saturday shifts

Are your pets either three-legged, lame, or blind in one eye? Do you carry dog treats on your person at all times? Have you ever treated your own wound with surgical scrub and vet wrap? If this sounds like your life, then there's a good chance you're the Veterinary Receptionist/Pet Care Attendant Killewald Small Animal Hospital has been looking for

We're excited to add a Veterinary Receptionist/Pet Care Attendant to our fantastic team. Killewald is a well-established, three-doctor practice that thrives on teamwork, kindness, and the love we share for our patients. We value individuality, humor, and a healthy work-life balance — because caring for pets starts with caring for people.

Why Our Veterinary Receptionist/Pet Care Attendants Love Killewald Small Animal Hospital

• A supportive, close-knit team that truly enjoys what we do
• 4-day work weeks with rotating Saturday shifts
• Flexible scheduling and real lunch breaks (yes, really)
• Fun extras like coffee runs, ice cream parties, and surprise team lunches
• Mentoring and career development opportunities — we love helping our team grow
• A culture built on respect, laughter, and teamwork
• Leadership that listens and invests in your development

What Our Veterinary Receptionist/Pet Care Attendants Bring

• A genuine love for animals and people alike
• Excellent communication and multitasking skills
• A positive, can-do attitude and team spirit
• Reliability, organization, and attention to detail
• Prior experience in a veterinary or customer service role is preferred, but we're happy to train the right person
• Reliability and professionalism in a fast-paced setting
• Commitment to compassionate medicine and a great client experience

What You'll Do

This hybrid role blends hands-on patient care with excellent client service. You'll move between the front desk and the treatment area, helping our day run smoothly and ensuring both pets and people feel cared for.

Client Care (Reception) Duties:

• Greet clients and patients with warmth and professionalism
• Manage incoming calls, schedule appointments, and handle messages efficiently
• Process payments, balance cash drawers, and manage daily financial transactions
• Maintain and update patient records and contact information
• Prepare and review invoices, estimates, and consent forms
• Support communication between clients and the medical team
• Monitor the flow of appointments to help the team stay on schedule
• Keep the lobby tidy, welcoming, and fully stocked

Pet Care Attendant Duties:

• Assist veterinarians and technicians during exams and procedures
• Comfort and safely restrain pets during exams or treatments
• Clean and prepare exam rooms and treatment areas
• Monitor and care for boarding and hospitalized patients
• Perform basic husbandry tasks (feeding, walking, cleaning kennels)
• Restock supplies and ensure all areas are organized and ready for the next patient
• Maintain cleanliness throughout the hospital to uphold our high standards of care
• Communicate with warmth, clarity, and confidence
• Support teammates and welcome learning (yours and theirs)

Benefits That Have Your Back

Financial Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team

If you're ready to join a team that values compassion, teamwork, and a sense of humor as much as technical skill, Killewald Small Animal Hospital is the place for you. Apply today and start a career that's rewarding, meaningful, and full of furry friends

Diversity, equity, and inclusion are core values at Killewald Small Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.