Team Member

2 weeks ago

White Hills Arizona United States Las Vegas Petroleum Full time

Key Responsibilities:1. Customer Service:
  • Greet customers with a friendly and welcoming attitude.
  • Take customer orders accurately and efficiently, ensuring all menu items are described clearly and correctly.
  • Provide assistance with menu choices and suggest promotional items or new products.
  • Handle customer complaints or concerns in a professional manner and escalate to management when necessary.
  • Ensure that customers are served in a timely manner and that their orders are accurate.
2. Food Preparation & Quality:
  • Prepare food items according to Carl's Jr.'s quality standards, ensuring accuracy and consistency.
  • Follow food safety guidelines for food handling, storage, and sanitation.
  • Operate kitchen equipment such as grills, fryers, and ovens safely and efficiently.
  • Maintain cleanliness in the food prep areas and adhere to sanitation standards at all times.
  • Assemble and package food items for delivery to customers.
3. Cleanliness & Organization:
  • Keep the restaurant clean, including dining areas, kitchen, restrooms, and workstations.
  • Ensure the dining area is always tidy, wiping down tables, and clearing dishes.
  • Restock food and beverage supplies as needed, ensuring items are organized and easily accessible.
  • Empty trash bins and ensure the restaurant is well-organized and inviting.
4. Cash Handling & Register Operations:
  • Operate the cash register to process customer payments accurately.
  • Handle cash, credit, and debit transactions, providing accurate change and receipts.
  • Assist with maintaining an organized and accurate cash drawer.
  • Follow all company procedures for cash handling, including opening and closing register duties.
5. Teamwork:
  • Collaborate with fellow team members to ensure smooth operations and customer satisfaction.
  • Assist other team members with tasks when necessary, especially during peak hours.
  • Communicate effectively with other staff members and management to ensure the restaurant's goals are met.
  • Contribute to a positive, team-oriented work environment.
Skills & Qualifications:
  • Education: High school diploma or equivalent (preferred but not required).
  • Experience: Previous experience in food service or customer-facing roles is a plus, but not required.
  • Customer Service: Excellent communication skills with the ability to provide friendly and helpful service to all customers.
  • Teamwork: Ability to work effectively with others in a fast-paced environment.
  • Attention to Detail: Ability to follow instructions, maintain food quality, and ensure cleanliness standards are met.
  • Flexibility: Willingness to work varied shifts, including nights, weekends, and holidays.
Physical Demands:
  • Ability to stand and walk for long periods during shifts.
  • Ability to lift and carry up to 50 pounds.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Ability to work in varying kitchen temperatures, including hot grills and ovens.
Additional Information:
  • Competitive hourly wage based on experience.
  • Employee discounts on Carl's Jr. menu items.
  • Opportunities for advancement within the company.
  • Training and development programs to help you grow in your role and the company.

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