Online Store Support

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life. To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

***This is an IN PERSON position***

***For immediate consideration, please fill out your Goodwill application today at ***

Right now, our Store in South Lacey, WA store is seeking a Full Time Online Support Specialist

We want your fashion brands/collectibles knowledge and great E-commerce skills Apply TODAY

Hourly Rate: $16.66 Per Hour

Position Summary: Online Support Specialist's are responsible for the sorting and selection of online appropriate items from the store product flow.

THIS IS NOT A REMOTE POSITION.

Essential Duties/Responsibilities: The Online Support Specialist's responsibilities include the following and other duties as assigned:

• Working with staff to ensure collectable, online appropriate items are sent to E-Sales weekly and for accurate tracking, packing and shipping of items
• Requires basic computer and e-mail skills, collectables, apparel and electronics product knowledge.
• knowledge.
• Antique store experience and prior supervisory experience are all helpful in ensuring both product knowledge as well as indications of candidate's ability to work in a non-supervisory role relying on peer partnerships and teamwork
• Work in congruence with teammates in order to meet store goals

Requirements:

Qualifications/Basic Job Requirements:

• High School diploma or general education degree (GED) preferred but not required
• Desire to succeed and show up to every shift
• Ability to be a vital part of a team as well as work individually
• Have a positive attitude
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

We Have You Covered Benefits Offered:

• M/V/D & Life Insurance for you and your dependents
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: This position has no supervisory responsibilities.

Cultural Competency: Demonstrate cultural competence; specifically, awareness, attitude, knowledge, willingness and skills to work effectively with a culturally and demographically diverse population.

Language Skills: Ability to read and interpret hard data and metrics. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Not required for this position.

Computer Skills: Not required for this position.

Other Skills and Abilities: Comprehensive understanding of all aspects of a Production Worker.

Certificates, Licenses, Registrations: Not required for this position.

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.

Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.

At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply. This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS