Emergency Shelter Case Manager

Job Title: Shelter Case Manager

SUMMARY: This is a full-time, salaried position responsible for overseeing shelter occupancy and providing individualized case management to shelter clients.

DIVISION: Full-Time Staff

REPORTS TO: Executive Director

Qualifications:

• Completion of a Bachelor's Degree in one of the following areas or equivalent experience: Social Work, Psychology, Sociology, Family Studies & Human Services

• Good written and verbal communication skills

• Basic computer skills

-Previous experience in disability services

Requirements:

• Must be able to complete work Monday thru Friday between the hours of 8am and 5pm.

• Some weekend and evening hours may be required.

Salary & Benefits:

• Starting salary is $49,500 -$53,000 per year

• Paid vacation and sick leave

• Holiday pay

-Flexible schedule

Primary Duties

Provide Individualized Case Management to Shelter Clients

• Meet with all shelter clients within 24 hours of checking in and at least weekly thereafter to discuss their progress.
• Assess client's housing needs and establish an appropriate case plan to meet these needs.
• Evaluate the level of supportive services each client requires and respond appropriately.
• Communicate all relevant client information and decisions to the Executive Director and other supportive staff, as necessary.

Manage Shelter Occupancy

• Respond to all requests for emergency housing.
• Determine occupancy arrangements within the shelter.
• Communicate bed turn-over needs to support staff or facilitate bed turn-over daily.
• Enforce and manage the shelter house rules and all shelter policies and procedures.

Provide Rapid Re-Housing Services

• Meet with potential participants seeking rapid re-housing assistance.
• Develop housing case plans as directed for eligible participants.
• Distribute financial assistance per agency policy based on availability of funds.
• Perform all required and necessary inspections of housing units.
• Provide follow-up housing stabilization case management for eligible participants.
• Adhere to all federal regulations while performing rapid re-housing activities.

Maintain Client Files and Prepare Reports

• Maintain complete files for each client documenting all interactions and relevant information, including all federal documentation requirements.
• Input relevant data into the HMIS data system in accordance with agency policy.
• Manage data entry issues and run reports for federal or grant requirements.

Provide Supportive Services to the Executive Staff

• As assigned, perform supportive duties that may include answering the phone, running errands, managing the facility in executive staff's absence.
• Assist Executive Director as requested.
• Take after-hours calls and respond to shelter emergencies when asked.
• Work with other staff to maintain organization and cleanliness of facility.

General Performance Standards

• Comply with all agency confidentiality policies.
• Perform duties in an ethical manner, maintaining professional boundaries.
• Enforce all policies equitably and in compliance with applicable laws regarding discrimination, civil rights, and mandatory reporting of abuse.
• Follow all agency policies and procedures.
• Maintain a safe and respectful working environment for both clients and other employees.

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Must be able to cope with stress brought about by dealing with a case load of up to 25 clients with diverse needs and barriers.

· Must be able to exercise independent judgment in a fast-paced environment.

· Must be able to lift objects weighing up to 30 pounds on occasion.

· Must be able to walk up and down stairs without assistance.

Job Type: Full-time

Pay: $49, $53,000.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Manhattan, KS Required)

Ability to Relocate:

• Manhattan, KS 66502: Relocate before starting work (Required)

Work Location: In person