Senior Quality Engineering Manager

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us

POSITION SUMMARY:

The Senior Quality Engineering Manager is responsible for defining and executing a strategic QE roadmap aligned with business goals. This role leads and develops a high-performing team focused on test automation, AI-enabled testing, and shift-left practices within CI/CD pipelines. The manager collaborates cross-functionally to align technology strategy and delivery, while establishing KPIs to measure quality, velocity, and defect reduction. By driving governance and standardization, the Sr QE Manager ensures scalable, reliable, and measurable solutions that accelerate digital transformation and support enterprise growth.

HYBRID opportunity in Northeast, OH

MAJOR RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Define and implement QA strategy and automation roadmap.
• Lead and mentor a team of quality engineers to deliver high-quality releases.
• Drive shift-left testing and continuous quality practices within CI/CD pipelines.
• Collaborate with engineering and product teams to align quality goals with delivery objectives.
• Establish and monitor KPIs for quality, velocity, and defect reduction.
• Collaborate with engineering, product, and business stakeholders to ensure alignment and transparency.

POSITION QUALIFICATIONS:

• 8+ years in Quality Engineering, with 3+ years in leadership roles
• Proven expertise in building and scaling test automation frameworks
• Strong knowledge of automation tools (e.g., Selenium, Cypress) and API testing platforms (e.g., Postman, RestAssured)
• Experience driving shift-left testing practices within CI/CD pipelines
• Familiarity with AI-enabled testing approaches and intelligent automation solutions
• Knowledge of cloud environments, microservices, and monitoring/observability tools (e.g., Splunk, Datadog, New Relic)
• Excellent leadership, communication, and stakeholder management skills
• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

BENEFITS & PERKS:

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:

Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.

401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.

Generous Time Off – Recharge with a robust PTO package, plus company holidays.

Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.

Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.

Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more