Current jobs related to Customer Order Specialist - Boise, Idaho - Central Garden & Pet

  • Metering System Specialist I or II

    1 week ago

    Boise, Idaho, United States Idaho Power Company Full time

    **If you are a current Idaho Power employee, please apply through the Employee Portal.Application Deadline:12/12/2025 at 11:59 pm Mountain Timeof Positions:1Job Type:RegularJob End Date:12/25/2027Exemption Status:Non-ExemptPay Range:$ $44.87 HourlyMinimum Age Requirement:Job Description:Idaho Power — located in vibrant Boise, Idaho — is looking for a...

  • Healthcare Resource Specialist Patient Access team

    2 days ago

    Boise, Idaho, United States Trinity Health Full time

    Employment Type:Full timeShift:Day ShiftDescription:At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.We are looking for a...

  • Customer Service Representative

    1 week ago

    Boise, Idaho, United States Western Aircraft Full time

    Job Summary*Schedule: Thursday-Monday, 1pm-9pm*The Customer Service Representative is responsible for ensuring each customer has a pleasant experience at Western Aircraft by providing a friendly welcoming atmosphere, and exceptional service through anticipating needs and proactively offering services. It is the expectation that all customer requests will be...

  • Financial Clearance Specialist full-time

    1 week ago

    Boise, Idaho, United States Trinity Health Full time

    Employment Type:Full timeShift:Day ShiftDescription:Position Purpose: Saint Alphonsus Health System is hiring for our Financial Clearance team. This position is full-time working office hours (Monday-Friday).The Financial Clearance Specialist obtains and/or verifies demographic, clinical, financial and insurance information in the process of pre-registering...

  • Advancement Technology Specialist

    1 week ago

    Boise, Idaho, United States Boise State University School of Nursing Full time

    Apply nowJob no:499398Work type:Non-Classified/ProfessionalLocation:Boise, IDCategories:Information Technology, Advancement, Mid-LevelJob Summary/Basic FunctionThe Advancement Technology Specialist provides hands-on IT support for the Boise State University Foundation, contributing to the maintenance and accessibility of its technical ecosystem, including...

  • Business Banking Treasury Activation Specialist

    1 week ago

    Boise, Idaho, United States WaFd Bank Full time

    USD $24.04/Hr.USD $31.25/Hr.At WaFd our people make the difference, as a Treasury Activation Specialist you will assist in guiding and evaluating clients' treasury product needs. Making product recommendations, partnering with front line colleagues to support consultative sales and support to prospects and clients in deals within the Business Banking segment...

  • Administrative Specialist II

    1 week ago

    Boise, Idaho, United States Ada County Full time

    General Summary$21.25/hrThe Ada County Prosecutor's Office is dedicated to serving Idaho's largest community, keeping it a safe place to live and work, giving a voice to crime victims and advocating for the citizens of Ada County.We offer a competitive benefits package which includes excellent medical, dental and vision insurance; generous vacation and sick...

  • ASE Automotive Service Advisor

    2 days ago

    Boise, Idaho, United States Enterprise Holdings Full time $25 - $27

    OverviewAre you an Automotive expert with 4 valid ASE certifications? Ready to put your automotive expertise to work in a role that offers flexibility, competitive pay, and the chance to make an impact? Enterprise Fleet Management is looking for skilled Service Advisors to join our growing team and help us deliver on our vision to be the world's most trusted...

  • ASE Automotive Service Advisor

    2 days ago

    Boise, Idaho, United States Enterprise Mobility Full time

    OverviewAre you an Automotive expert with 4 valid ASE certifications? Ready to put your automotive expertise to work in a role that offers flexibility, competitive pay, and the chance to make an impact? Enterprise Fleet Management is looking for skilled Service Advisors to join our growing team and help us deliver on our vision to be the world's most trusted...

  • Supply Chain Planning Program Manager

    2 weeks ago

    Boise, Idaho, United States Adbakx Full time

    Position :Supply Chain Planning Program ManagerLocation :Boise, ID /OnsiteQualifications – Must Have:• Strong experience in retail supply chain planning functions: forecasting, DC ordering, store replenishment, seasonal promotions planning, allocation and inventory management.• Familiarity with warehousing processes.• Ability to work with senior...

Customer Order Specialist

2 days ago

Boise, Idaho, United States Central Garden & Pet Full time

Description
Work From Home positions available in the Boise, ID area. We are seeking a
Customer Order Specialist
to work in our Central Service Center. This position will play a key role for the Customer Order Team by driving standardization and efficiency of process. This role will provide excellent customer service and process customer orders within the Shared Services center.

This position is responsible for order entry processing and will utilize policies and procedures to consistently ensure an excellent customer experience. This position troubleshoots and resolves customer complaints and disputes and is responsible for assisting with continual process improvements and cost-effective delivery of services.

Key Responsibilities

  • Resolves customer inquiries by utilizing SAP and departmental resources
  • Develops and maintains documentation on all assigned customers/business units/locations
  • Researches and works across functional areas to identify and resolve order accuracy, product availability, and order timeliness
  • Processes standard orders received by customer or field sales (via telephone, fax, EDI, e-mail) including ensuring the invoicing of shipments in a timely and efficient manner
  • Processes EDI orders, resolving any errors on both the inbound order, and outbound subsequent documents
  • Communicates effectively with distribution facilities to ensure on-time shipment and delivery of customer orders, thus maintaining appropriate service levels
  • Works effectively and professionally with the customer and with internal functional areas, to include, but not limited to: Distribution, Credit, Accounts Receivable, Sales & Operations Planning
  • Delivers on defined operational goals and development plans, keeping Supervisor informed on progress, and ensures timely and accurate completion of work to goals.
  • Supports RE025 SOX Audit control with weekly performance of self- and partner- order audits
  • Performs other assigned tasks and duties necessary to support the Order Management team

Qualifications

  • Consumer Products experience preferred
  • Experience working with EDI preferred
  • Experience working with enterprise systems such as SAP, Oracle, AS400, A+
  • Experience multi- tasking and resolving problems in a professional manner
  • Works well in an environment with firm deadlines; results oriented
  • Strong customer service and communication skills
  • Polite and positive phone demeanor
  • Strong written, verbal, interpersonal and analytical skills
  • Strong attention to detail, goal oriented
  • Proficient in Microsoft Outlook and Excel
  • Perform multiple tasks effectively; prioritize and respond with appropriate sense of urgency
  • Able to work both independently and as part of a team

Minimum Experience & Education

  • 3+ years of multi-product Customer Service experience and/or previous sales experience.
  • Experience working with large customer base and high volume of transactions
  • Experience working with Microsoft Office Products is necessary (Excel, Outlook)

WORKING CONDITIONS

  • Corporate office environment or home office with frequent use of phone and PC
  • New Employee training is held in the office. WFH is offered after training is complete

Benefits Package & Employee Programs

  • Comprehensive Medical, Dental, and Vision Insurance
  • Free Life and Disability Insurance
  • Health and Dependent Care Flexible Spending Accounts
  • 401k with 3% company match and annual employer discretionary contribution
  • Paid vacation, holidays and sick time
  • Employee Assistance Program
  • Access to thousands of free online courses
  • Discounts on cell phones, movie tickets, gym memberships, and more
  • Education Assistance (both college degrees and professional certifications)
  • Referral Program with cash bonus
  • Access to on-demand pay
  • Paid parental leave

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company's innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro, Aqueon, Cadet, Farnam, Ferry-Morse, Four Paws, Kaytee, K&H, Nylabone and Pennington, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.