government operations consultant ii

Requisition No:

Agency: Children and Families

Working Title: GOVERNMENT OPERATIONS CONSULTANT II

 Pay Plan: Career Service

Position Number:

Salary:  $52, $55,000.00 annually 

Posting Closing Date: 11/16/2025 

Total Compensation Estimator Tool

Contract Oversight Unit (COU) Monitor

DCF Contract Oversight seeks to hire a contract monitor. The individual in this position is responsible for monitoring the administrative and programmatic terms and conditions of the Department's contracts. The position is a Government Operations Consultant II.

The individual selected for this position will work from the Jacksonville DCF office at 5920 Arlington Expressway. Employees in this position work from the office and do not telecommute. A Monday through Friday, 8-hour daily work schedule during typical business hours is required.

The position is eligible for generous State of Florida career service benefits. Please see the following web resource for more information about State of Florida benefits:

To be considered, candidates must meet all the following minimum requirements.

• At least a bachelor's degree from a college or university with accreditation as recognized by the US Department of Education.
• At least three years full-time professional-level experience in health and human services.
• At least two years of professional-level experience in working with governmental health and human services contracts.
• Working knowledge of computer software applications including Microsoft Office products.  Must also have a working knowledge of SharePoint and Citrix ShareFile[CB1]  as well as a practical knowledge of SmartSheet.
• Resume and Cover Letter.  If you do not submit a resume AND a cover letter, you will not be initially considered. Your resume and cover letter should reflect your writing skills and your ability to effectively communicate.

Salary will be $52,000.00 to $55,000.00 annually. Prior or current salary is not taken into consideration.

This position is part of the Contract Oversight function, which is responsible for monitoring the administrative and programmatic terms and conditions of the Department's contracts. Contract monitoring is conducted in accordance with section , Florida Statutes, and Children and Families Operating Procedure 75-8.

Position duties include but are not limited to:

• Prepares, manages, and performs the contract monitoring process. Participates as a solo reviewer, or as a team leader or a team member as assigned by the unit manager.
• Researches and analyzes contracts, statutes, laws, rules, regulations, policies, and other complex written information to identify compliance requirements and/or performance expectations that are applicable to contracted providers. Prepares monitoring tools and devises approaches to assess the performance and compliance of contracted providers.
• Reviews plans, reports, complex documents, records, and transactions to determine performance relative to compliance requirements. Conducts interviews and observes provider facilities as needed.
• Gathers and analyzes data and information from Department and provider sources, including Departmental automated systems.
• Compares requirements and provider performance and draws conclusions about the provider's implementation and performance of contract requirements.
• Conducts formal and informal meetings with Department and provider staff, including entrance and exit conferences.
• Completes, organizes, and maintains monitoring documentation in accordance with unit standards and record retention requirements.
• Gathers information from Department sources and incorporates necessary information into a written report.
• Prepares correspondence and reports that meet standards for content and style.

Cooperation, communication, and teamwork are necessary skills for this position. Candidates must be highly proficient in written and verbal communication, use of automated systems, and research and analysis. The

position incumbent must demonstrate self-direction and self-motivation, sound decision making, and the ability to create and maintain positive and respectful working relationships with Department colleagues and provider staff.

Statewide travel is required, including overnight travel, potentially several times per year. Travel is scheduled in advance. A valid driver's license from your state of residency is required for this position, and your license must be maintained as a condition of employment. You must be willing to use a personal vehicle for work­ related travel if requested. You must be able to lift 20 pounds.

You must apply for this vacancy electronically through People First. You will be asked to provide responses to qualifying questions along with the application. Your application will be initially screened for eligibility through review of responses to the qualifying questions. All responses provided to the qualifying questions for this vacancy advertisement must be verifiable on your State of Florida employment application.

Candidates whose responses to the qualifying questions do not demonstrate eligibility for the position or are not verifiable may be disqualified from further consideration.

You may be contacted to participate in a selection process which may consist of verification of eligibility, written exercises, work samples, and in-person interviews. You may be notified by email of the opportunity to participate in the selection process, using the email address in your Candidate Profile. If you do not reply via email within a designated time frame, you may be disqualified from further consideration. Please ensure your email in the candidate profile is current before you complete your application.

Applications in People First must be fully completed. Candidates with incomplete applications may not receive employment consideration.

This is an Open Competitive Opportunity.

BACKGROUND SCREENING REQUIREMENT: It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. No candidate may begin employment until the background investigation results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background investigations shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through focal law enforcement agencies. Also, employees are subject to background re-screening at least every five years.

The Roberts Building is a tobacco free environment.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or the People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.

Applicants who are eligible to claim Veterans' Preference must specifically claim the preference on the employment application by completing the Veterans' Preference section and by furnishing supporting documentation by the close of the advertisement. DD Form 214, Certificate of Discharge or Separation from Active Duty, or other official documents (to include military discharge papers, or equivalent certification from the Department of Veterans' Affairs listing military status, dates of service, and discharge type) issued by the branch of service are required as verification of eligibility for Veterans' Preference. Additional information on Veterans' Preference is provided by the Florida Department of Veterans' Affairs.

This position requires participation in direct deposit.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section , F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.