Front Desk Receptionist
1 week ago
Front Desk Receptionist - PM and Weekends
Wednesday-Sunday Weekly
Estimated Winter Off-Season Schedule
Wednesday-Friday: 4:00pm-8:00pm
Saturday: 10:00am-3:00pm
We are seeking a friendly and professional Front Desk Receptionist to join our team. The successful candidate will be the first point of contact for our club members and guests, providing excellent customer service and ensuring a welcoming atmosphere. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to handle a variety of administrative tasks efficiently.
Key Responsibilities:
- Greet and welcome members and guests in a warm and professional manner.
- Answer and direct phone calls to the appropriate personnel.
- Manage incoming and outgoing mail, packages, and deliveries.
- Maintain a tidy and organized reception area.
- Assist with scheduling appointments, reservations, and events.
- Provide general administrative support to various departments as needed.
- Handle inquiries and provide accurate information about the club's services, amenities, and events.
- Perform data entry and maintain records and files.
- Ensure the security of the reception area by monitoring access.
- Assist with member check-ins and manage guest registration.
Qualifications:
- High school diploma or equivalent.
- Proven experience as a receptionist or in a similar customer service role, preferably in a hospitality or club setting.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational and multitasking abilities.
- Ability to maintain a positive attitude and provide exemplary customer service.
- Professional appearance and demeanor.
- Basic knowledge of office equipment (e.g., printers, scanners).
- Familiarity with club management software is a plus.
Working Conditions:
- some holidays as needed.
Wednesday-Friday: 4:00pm-9:00pm
Saturday: 10:00am-3:00pm
- Standard office environment within the country club.
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Avon, CT Required)
Work Location: In person
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