Practice Assistant

7 days ago

Dedham, Massachusetts, United States Sigma Systems, Inc. Full time

160136 Practice Assistant- Administrative, Dedham, MA, 3 Months contract
Sigma, Inc. is looking for Practice Assistant- Administrative to work onsite with Beth Israel Lahey Health Hospital in Dedham MA.

Shift : 08:00 AM - 04:30 PM EST includes a 30 min break.

The Practice Assistant provides essential administrative support and patient care assistance in a specialty medical practice. This role supports efficient clinic operations, ensuring smooth patient flow and excellent service delivery in a fast-paced healthcare setting.

Schedule:

  • Monday Friday, 8:00 AM 4:30 PM
  • Must be separated from BILH (Beth Israel Lahey Health) for at least 6 months to be eligible for this role

Job Summary :
Directs patient access to the practice by answering, screening and processing a high volume of incoming calls in a dedicated call center.

Required Qualifications :

  • Answers, screens and processes a high volume of calls in a professional manner.
  • Utilizes and adheres to the phone scripts and guidelines for triaging calls.
  • Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed.
  • Utilizes centralized scheduling system and software applications to schedule appointments.
  • Verifies and updates patients' demographic information and transfers to registration for update as needed.
  • Obtains necessary referrals for scheduled visit and documents in system.
  • Document appropriate payer information, including worker's compensation and auto liability.
  • Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
  • Coordinates and interprets multiple data sets required for efficient scheduling of office visits, diagnostic tests and procedures.
  • Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment and optimal timing for patients and providers.
  • Addresses scheduling problems and concerns with manager to resolve issues.
  • Records and forwards accurate messages to providers and staff.
  • Triages calls for urgent information or services to appropriate staff.
  • Responds to requests for information or assistance within scope of knowledge and authority.
  • Resolves and responds to provider email requests in an efficient and professional manner.

Requirements :

  • High School diploma or GED required. Associate's degree preferred.
  • 1-3 years related work experience required.
  • Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
  • Knowledge of medical terminology

  • Licensed Practical Nurse

    7 days ago

    Dedham, Massachusetts, United States Vinfen Full time

    OverviewThe LPN II provides direct service and daily nursing care in a medically intensive program, designed to meet the needs of a unique and specialized population who have been diagnosed with a brain injury, developmental delay or intellectual disability and have complex medical needs. The LPN II assumes overall responsibility of the program for the...

  • Walden - Licensed Practical Nurse (LPN)

    2 weeks ago

    Dedham, Massachusetts, United States Walden Behavioral Care Full time

    Grow with us:Licensed Practical Nurse (LPN)Walden Behavioral CareDedham, MAWalden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of eating disorders. We currently have 14-locations on the East Coast in...

  • Medical Assistant II

    3 days ago

    Dedham, Massachusetts, United States Optum Care Delivery Full time

    Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary...

  • Walden - Licensed Practical Nurse (LPN)

    2 weeks ago

    Dedham, Massachusetts, United States Monte Nido & Affiliates Full time

    We save lives while providing the opportunity for people to realize their healthy selves.:Licensed Practical Nurse (LPN)Walden Behavioral CareDedham, MAWalden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering the full continuum of care for people with all types of...

  • Physician Assistant

    5 days ago

    Dedham, Massachusetts, United States Greater Boston Urology Full time

    About the Role The responsible for practicing medicine with physician supervision including conducting examinations and writing prescriptions. Within physician–physician assistant (PA) relationship, PAs exercise autonomy in medical decision making and provide a broad range of diagnostic and therapeutic services. May practice in several primary care areas...

  • Medical Assistant II

    3 days ago

    Dedham, Massachusetts, United States Atrius Health Full time

    Explore opportunities at Atrius Health, part of the Optum family of businesses. We're an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts. Our entire team of providers (physicians, AP/NPs and ancillary...

  • Walden - Licensed Practical Nurse (LPN) -Residential Program

    2 weeks ago

    Dedham, Massachusetts, United States Monte Nido & Affiliates Full time

    We save lives while providing the opportunity for people to realize their healthy selves.:Licensed Practical Nurse (LPN)Walden Behavioral CareDedham, MAOffering a $2,500.00 sign on bonus for Part Time positionsWalden Behavioral Care is one of the only rapidly-growing, leading national specialty healthcare systems dedicated to serving all genders and offering...

  • Physician Assistant Per Diem

    2 weeks ago

    Dedham, Massachusetts, United States New England Baptist Surgery Center, LLC Full time

    Physician AssistantReports to: Director of Nursing, Administrator and Medical DirectorDepartment:Status: Non-ExemptJob descriptions may be revised in writing to add or delete duties at any time at the discretion of management.Job Description:As an Orthopedic Physician Assistant, you will play a key role in delivering high-quality patient care. This position...

  • Medical Assistant II

    5 days ago

    Dedham, Massachusetts, United States Atrius Health Full time

    Atrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 additional clinicians, work in close collaboration with hospital partners,...

  • Copy of Lead Physician Assistant

    18 hours ago

    Dedham, Massachusetts, United States ConvenientMD Full time

    At ConvenientMD, we're on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we're building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn...