Software Quality Engineer

Job Purpose & Responsibilities:

As a Software Quality Engineer – Payment Solutions, you will take ownership of the functionality, reliability, and quality of Elo's payment software systems. You will play a vital role in both manual and automated testing processes while supporting our growing need for L3 testing, automation, and certification acceleration. This role will work closely with cross-functional teams, including developers, QA, and product owners both onshore and offshore.

• Own quality control procedures for Elo's payment software solutions, including new feature validation and regression.
• Lead and execute L3 Certification Testing, increasing our capacity to handle concurrent L3 projects which will help accelerate certifications.
• Work as a Pay App QA Engineer, collaborating with engineering and product teams on app changes needed for processor or customer requirements (e.g., P2PE, SSF).
• Develop and maintain automated test scripts to increase test efficiency and coverage.
• Utilize tools such as Testing Robots to improve the speed and reliability of L3 testing.
• Ensure test coverage across a wide range of scenarios, including processor-specific and compliance-driven use cases.
• Document and track defects, working with developers on resolution and verification.
• Communicate clearly across product, engineering, and QA teams regarding test progress, risks, and issues.
• Continuously improve QA processes and promote best practices in automation, documentation, and Agile execution.
• Work closely with onshore and offshore development and quality engineering teams to define and create test plans, test strategies, test cases, and scripts, and manage defects.
• Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.

Minimum Qualifications:

• Bachelor's degree in engineering from an accredited institution
• Minimum 4+ years of software QA experience.
• Hands-on experience in payment card industry and related domain testing.
• Experience in L3 certification processes and payment app testing.

Preferred Qualifications:

• Familiarity with Testing Robots or similar tools used in payment certification testing.
• Scripting knowledge in Python, Perl, or equivalent for automation development.
• Strong knowledge of QA methodologies, SDLC, and Agile frameworks.
• Ability to diagnose, troubleshoot, and communicate application defects effectively.
• Experience with SaaS platforms and web-based application environments.
• Excellent problem-solving, risk analysis, and technical writing skills.
• Proactive mindset and comfort working in a dynamic Scrum team setting.
• Strong documentation capabilities necessary for documenting processes and procedures

Physical Demands:

• Ability to lift up to OSHA single person lift requirements.
• Ability to sit, stand, bend, or walk for prolonged periods of time.
• Ability to travel domestically and internationally.
• Must be able to work a standard full-time schedule.
• Must be able to work a hybrid schedule, in the Milpitas office on Tuesdays and Wednesdays.

Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge.

Elo Touch Solutions offers a competitive total compensation package. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability, and Tuition Reimbursement. Starting compensation for this role typically ranges between $86,800 and $119,300 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.