Human Services Case Manager
2 days ago
Summary of position/Objective:
We are looking for a dedicated and compassionate case manager to join our team providing home and community based services. As a case manager, you'll provide advocacy for our members ensuring they receive the right services, resources and care. Person centered planning, strong communication skills and outstanding organizational skills are a must for this
Competencies/Qualifications/Education:
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
Have knowledge of auditing and monitoring procedures.
Have working knowledge of applicable laws and regulations affecting Iowa.
Have working knowledge of privacy laws and regulations.
Must possess strong leadership skills.
Must have excellent communication skills and the ability to communicate effectively with staff and provide instruction and direction to employees on maintaining compliance with policies, rules and procedures.
Proficient with Microsoft Office that includes Word, Excel, and the ability to learn computer programs for scheduling and timekeeping.
Ability to respond well under pressure.
Must have a Bachelor's degree in human services, social work, or related field and/or four or more years of related experience.
Certificates/Licenses/Registration:
The employee must provide and maintain a valid driver's license for the entire duration of their employment and be eligible for the agency's vehicle insurance.
Supervisory Responsibility:
This role supports the Human Services Supervisors and employees to support member needs.
Work Hours:
Hours are varied depending on the needs of the organization. This may include, but is not limited to days, nights, weekends, and holidays. This position participates in an on-call rotation.
Work Environment:
The work environment is consistent with similar office environment settings.
Physical Demand:
The physical demands described here are representative of those that must be met by an employee at all times to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job:
The employee is frequently required to speak and hear
The employee is frequently required to have manual and finger dexterity to operate a computer
The employee is frequently required to stand, walk, use hands and fingers to handle or feel objects, tools or controls
The employee is frequently required to stand for extended periods of time
The employee is frequently required to sit for extended periods of time while operating a computer
The employee occasionally uses hand strength to grasp objects
The employee will frequently lift or move 10 pounds and occasionally lift or move up to 50 pounds
The employees will occasionally push or pull items such as tables, chairs, boxes, and filing cabinet drawers
Specific vision requirements for this job include close and distance vision, color vision, peripheral vision, depth perception, ability focus and ability to adjust focus.
Travel:
Frequent travel within a 25-mile radius is expected for this position. Occasionally travel beyond a 25-mile radius may be required, including out of state travel.
IND-IA
To The Rescue is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, status as a qualified individual with a disability, or status as a protected veteran.
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