Store Manager

2 days ago


Willow Grove, Pennsylvania, United States Blue Link Wireless Full time

Company Description

Blue Link Wireless is one of the largest AT&T Authorized Retailers in the country, with 224 locations across 21 states. We are focused on continual growth and expansion, driven by our experienced leadership team in the wireless communications sector. Our mission is to inspire seamless connections for families, strengthen business networks, and provide premium cloud entertainment access. Success for us is defined by building loyal bonds with customers, team members, partners, and communities, aiming to make a positive impact in our neighborhoods.

Job Title: Store Manager

Location: Willow Grove, PA

Company: Blue Link Wireless (Authorized AT&T Retailer)

Job Type: Full-Time

Reports To: District Manager

Job Summary:

As a Store Manager at Blue Link Wireless in Willow Grove, PA, you will be responsible for leading and motivating a high-performing team to achieve sales goals, deliver outstanding customer service, and maintain operational excellence. You will serve as a strategic leader, coach, and role model, ensuring that every customer experience reflects our values and commitment to excellence.

Key Responsibilities:


• Lead, coach, and develop a team of wireless sales consultants to meet and exceed sales targets.


• Create a positive and engaging store environment focused on delivering excellent customer service.


• Oversee all daily store operations, including inventory control, visual merchandising, and compliance with company policies.


• Monitor sales performance and KPIs, providing regular feedback and support to staff.


• Ensure all employees are trained on AT&T products, services, promotions, and systems.


• Handle customer escalations with professionalism and a solution-oriented mindset.


• Partner with the District Manager to drive business results and support company initiatives.


• Maintain accurate records of staffing, sales reports, and other key documentation.


• Recruit, interview, and onboard new team members as needed.

Qualifications:


• High school diploma or equivalent (Bachelor's degree preferred).


• Minimum 2 years of experience in wireless retail or similar sales environment, with at least 1 year in a leadership or management role.


• Proven ability to meet or exceed sales goals.


• Excellent communication, interpersonal, and organizational skills.


• Strong leadership, coaching, and team-building abilities.


• Ability to work flexible hours, including evenings, weekends, and holidays.


• Proficiency with point-of-sale systems and basic computer applications.

Compensation & Benefits:


• Competitive base salary + commission and performance bonuses


• Health, dental, and vision insurance options


• Paid time off (PTO) and holidays


• Employee discounts on AT&T products and services


• Ongoing training and development opportunities


• Career advancement potential within a growing company

Apply Today:

Join the Blue Link Wireless team and be part of a company that values innovation, integrity, and customer satisfaction. Apply now to take the next step in your leadership career.


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