Case Manager I
4 days ago
For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.
STATEMENT OF THE JOB
Under the direction of the Program Manager, the CRED Case Manager I renders professional intervention to clients in need of assistance through comprehensive support services (engagements, assessment, intake, application assistance, connection to services and resources to meet their goals, retention and follow-up).
- Provide case management services, assessment and intake of participants to determine eligibility for services, including responding to telephone and walk-in inquires, conduct pre-screenings and provide referrals for those not eligible.
- Conduct initial assessment to identify participant's strength, need and goals in collaboration with the mental health counselor, job developer and outreach/retention specialist.
- Develop individualized case plans with participants, outlining goals, objectives and strategies for success.
- Provide ongoing support and guidance to participants, addressing barriers and challenges
- Facilitate connections to community resources, services, and support networks. Refer participants to relevant resources, services, and opportunities.
- Monitor participant progress, adjusting case plans as needed. Conduct field visits to training sites, participants internships and/or employment.
- Offer weekly one-on-one coaching and counseling to participants, focusing on goal setting, problem-solving, and decision-making skills in the field and office.
QUALIFICATIONS:
- Bachelor's degree in social work, Human Services, Counseling, or a related field or AA degree in social work, Human Services, Counseling, or a related field with two years' related field experience in City systems such as justice, public assistance, child welfare, housing or other relevant social service setting providing direct services.
- Proven experience in case management, counseling, or a related field, working with the target population or vulnerable populations.
- Must be available to work in person 5 days a week.
- Ability to work flexible hours, including weekends, evenings according to the needs of program operation.
- Able to conduct home/field visits and travel throughout the five boroughs as needed.
- Ability to utilize public transportation, climb stairs, walk.
- Frequent sitting, standing, & walking.
BENEFITS:We offer competitive salary and excellent benefits including:
- Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)
- Medical,
- Dental
- Vision
- Retirement Savings with Agency Match
- Transit
- Flexible Spending Account
- Life insurance
- Public Loan Forgiveness Qualified Employer
- Training Series and other additional voluntary benefits.
For more information on our organization, please visit our website at:
EOE/AA.
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