Loan Partner

Be part of a team that's committed to making a difference. We believe in our work and our customers.

Position Location

Remote Type

n/a - In Office Only

Office Location (if not fully remote):

6550 Carothers Parkway Suite 220, Franklin, Tennessee 37067

Job Description

(Full-Time, 6550 Carothers Parkway, Franklin, TN)

Are you a highly organized, detail-oriented professional with a passion for the mortgage industry? Join our dynamic team as a Loan Partner and become the crucial link between our Loan Officers, customers, and a smooth closing process.

This role provides essential support to one or more top-producing Loan Officers, ensuring all loan files are complete, compliant, and progress efficiently from application to closing. You will also play a key role in supporting the Loan Officer's strategic marketing and relationship-building efforts.

• File Management & Pre-Processing: Act as the primary assistant to the Loan Officer in gathering, organizing, and preparing preliminary loan documentation from customers for handoff to processing.
• Customer Prequalification: Utilize the information gathered by the Mortgage Loan Originator to run applications through various industry Automated Underwriting Systems (AUS) to determine customer eligibility and pre-qualification status.
• Customer Communication: Serve as a reliable point of contact for customers, real estate agents, and title companies, providing timely updates on loan progress and answering general questions regarding policy and procedures (excluding all licensable activity).
• Operational Coordination: Coordinate necessary services, including working with appraisers to secure official appraisals and scheduling timely loan closings.
• Marketing & Database Support: Maintain and manage the Loan Officer's customer database (CRM) and actively assist with marketing campaigns across mail, email, and internet platforms.
• Administrative Support: Execute all necessary administrative tasks, including correspondence, scheduling, and general office support, to ensure the Loan Officer can focus on sales production.

• Minimum of 1 year of recent experience in the mortgage industry or a closely related financial/sales environment.

• Prior mortgage lending or related sales experience is strongly preferred.

• Expert knowledge of conventional, government (FHA/VA), and Jumbo loan requirements.
• Solid understanding of state and federal real estate lending regulations.
• Proven ability to effectively analyze and interpret financial data.
• Demonstrated proficiency using the Encompass Loan Origination System (LOS).
• Exceptional organizational skills and a meticulous attention to detail.

If you are motivated to drive efficiency and contribute directly to a high-performing sales team, we encourage you to apply

Fairway Home Mortgage, founded in 1996, is a nationwide leader in the mortgage industry. Customer service is at the heart of everything we do. We deliver personalized loan solutions with some of the fastest turn times in the industry. Our mission is to act as trusted advisors, guiding clients through every step of the mortgage process to exceed expectations and ensure satisfaction.

Our culture promotes innovation, growth, and collaboration, offering exciting career paths and professional development. Whether you're starting out or advancing your career, Fairway is a place where your skills and ambitions can thrive.

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Current Employees: Head to the Fairway Careers Hub in Workday for internal job openings.

We post some job openings internally for our employees and others externally for the general public. If you cannot find the perfect role right now, do not hesitate to contact the Careers Team at . We can answer any questions and keep you updated on future opportunities.

Important Notice to Job Seekers We've been made aware of fraudulent messages falsely claiming to be from Fairway recruiters, including links to assessments. These are not legitimate and are not affiliated with Fairway Independent Mortgage Corporation. We're working with our Information Security team to address this issue. Thank you for your vigilance and continued interest in joining Fairway All official communication will come from verified Fairway email addresses or our official LinkedIn page. If you receive a suspicious message, please do not click any links and notify us.