Hotel Front Desk Agent

1 day ago

Chapel Hill, North Carolina, United States Mims Consulting Group Full time

Job Title: Front Desk Agent

Location: Chapel Hill, NC

Employment Type: Contract with opportunity to be permanent

Monthly Pay Range: $2,000 (Paid Biweekly)

Taxes: 1099 Form (collect 100% of your earnings, no tax deduction)

About Us:

At Mims Consulting Group, we specialize in delivering expert hospitality solutions to hotels and resorts across the country. Our focus is to support properties during critical transitions, leadership gaps, and operational challenges.

Position Overview:

We're seeking a friendly, experienced Hotel Front Desk Professional to join our network on a contract basis. In this role, you'll ensure an exceptional guest experience by providing top-notch service, assisting with check-ins/check-outs, and addressing inquiries. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment.

Key Responsibilities:

  • Greet guests with a warm, welcoming attitude and assist with check-in/check-out procedures.
  • Address guest inquiries and resolve issues or concerns promptly and professionally.
  • Provide information about hotel services, amenities, and local attractions.
  • Process guest reservations, requests, and payments accurately and efficiently.
  • Maintain a clean and organized front desk area.
  • Collaborate with other hotel departments to ensure guests have a seamless stay.
  • Assist in managing guest requests and special accommodations.
  • Ensure compliance with hotel policies, procedures, and safety standards.

Qualifications:

  • Previous experience with Marriott, Hilton or IHG branded properties and familiarity with brand standards
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong attention to detail and problem-solving abilities.
  • Proficient with hotel management software.
  • Flexible schedule, including evenings, weekends, and holidays.

Benefits:

  • Growth Opportunity: Receive a pay increase and health benefits after a successful 6-month term.
  • Career Path: Opportunity to transition into a permanent role.
  • Great Culture: Be part of a positive, collaborative, and supportive team environment.

Apply Now: If you are a hospitality professional seeking a dynamic and rewarding opportunity, we encourage you to apply Visit to learn more.

Job Type: Contract

Pay: $2,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person

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