Assistant General Manager

Compensation Range:

$65, $75,000.00Plus Incentive Bonus based on Performance

Location:

2116-D NEW BERN AVE , RALEIGH, North Carolina, 27610Alamo Drafthouse Cinema is looking for an experienced Assistant General Manager who wants to join us in our Mission; To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back. Alamo Drafthouse Cinema is an industry leader in the Dine-In Theater space. We are a place for movies, special presentations & programs, creative and delicious food (made from our scratch kitchen), and beverages of all sorts, all under one roof

The Assistant General Manager is a champion of their people and a brand representative who aligns with and reinforces the company values, goals, and mission statement while ensuring Alamo Drafthouse Cinemas' standards of quality and service are achieved consistently. They are also responsible for developing their people to achieve the efficient and profitable execution of operations within the venue while creating an AWESOME WORK EXPERIENCE for their teams.

WHAT WE OFFER

• A fun workplace where you can be yourself and do awesome work
• Free movies & food
• Paid time off
• Competitive pay
• Flexible scheduling
• Medical, dental, vision, FSA, HSA, and voluntary benefits are available for all full-time and part-time teammates

OUR MISSION:

To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
 

CORE ROLE RESPONSIBILITIES:
Grow Revenue + Control Costs 

• Partner with the General Manager on the analysis of the P&L each period and collaboratively identify areas of opportunity to maximize efficiency.

• In partnership with the General Manager, oversee and ensure proper cash handling procedures are followed, including safe counts, petty cash, and bank drops.

Optimize the Guest Experience 

• Uphold high-quality standards of the facility and equipment.

• Responsible for the smooth and efficient daily operations under the General Manager with the business acumen of understanding long- term growth goals of the venue and helping provide guidance around strategic decisions.

• Deliver an unparalleled guest experience through the best combination of food, drinks, and entertainment in an ideal environment for celebrating all-out fun.

• Maintain a safe and secure environment for all guests and staff.

Lead Your Team 

• Lead, mentor, and develop salaried managers.

• In partnership with the General Manager, develop and grow a team with a goal of building a succession bench and increasing engagement and retention.

• Cultivate a team environment and foster a sense of community among the team that provides exceptional guest service and ensures all teammates perform at a consistently high level.

• Lead and influence staff through effective motivation (having FUN) and leveraging individual strengths to ensure guest satisfaction and maximum productivity.

• Select and develop Certified Trainers for more responsibility or internal promotability into the management program.

QUALIFICATIONS: 

• Successful track record of managing high-volume, multi-faceted, and fast-paced operations.

• At least 3 years of successful management experience in the Restaurant, and/or "Eatertainment" industry in a similar role.

• Solid demonstrated experience managing financial and P&L responsibilities.

• Base knowledge of Legal and HR issues related to the hospitality industry, including liquor, labor, and health codes/statutes.

• Basic computer knowledge (Microsoft Office and G-Suite) and office skills required

• Demonstrated knowledge and execution of current operating standards.

• Strong communication skills; ability to write and verbally communicate in a clear and concise manner.

• Has a heart of hospitality and a passion for building a successful and joyful work environment.

PHYSICAL REQUIREMENTS: 

• Must be able to execute light lifting and transport items medium distances, up to 50 lbs

• Must be able to stand in one place for extended periods

• Able to walk up and down stairs many times over a course of hours

• Positions oneself to duck out of view of the guests in the theaters

• Operates POS entry using touchscreen devices.

• Comfortable being in a kitchen environment, housed with equipment including an oven, stove, dishwasher, slicer, fryer, steamer, mixer, and chef's knives.

• Also, frequent exposure to heat, steam, fire, and noise.

OUR CORE VALUES:

DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
 
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other's passions, and help each other grow. We welcome healthy debate but don't tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
 
BOLDLY GO
Like the crew of the Starship Enterprise, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
 
GIVE A SHT
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.

Company: Alamo Drafthouse Cinema

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