M365 SME Lead

Must Have Technical/Functional Skills

• O365 Administration, Mobile Device Management, Security Expert, eDiscovery expert, hands-on-on PowerShell

• Migration (Tenant to tenant) using through Bittitan etc.

• Exchange Online, Exchange On prem (Hybrid Deployments)

• Mobile Device Management and Migration

• Microsoft Teams Admin and implementation

• Azure AD Connect and Active directory Federation Services

• Faxination Services

• Email Firewall Solutions like Cisco Ironport ,Proofpoint, Tumbleweed and Symantec Brightmail .

• • Microsoft 365 platform product suites.
• • Identity and federation services.
• • Cloud security.
• • Tenant to Tenant migration approach and steps

• Skill In:

• • Strong interpersonal skills are required. Ability to work effectively with team members, clients and other areas of the IT environment

• Implementing and migrating of: Azure AD, Office 365 (Exchange Online, SharePoint Online, OneDrive, Microsoft Teams), Office 365 Coexistence / Hybrid Configuration, Office 365 Azure AD Connect and ADFS

• Migration of emails from lotus domino servers to Exchange On-premise and Exchange Online Environments

• Migration of MobileIron MDM solution to MDM Intune

• Azure administration and Integration of Apps

• Configuration of ATP, Content search and eDiscovery and Retention policies

• Configuration and implementation of Windows Defender for Window 10 system

• Configuration and implementation of Microsoft Team

• Good Expertise on Autopilot

• Ability To:

• • Work effectively with team members, clients and other areas of IT
• • Take initiative and work with minimal supervision.
• • Handle multiple tasks and be flexible in a fast paced environment
• • Deliver on time

Roles & Responsibilities

System Engineering: 50%

• Design, implement and manage M365 services in accordance with global and SPE security policy requirements.

• Responsible for the Tenant to Tenant migration solution, steps, approach, governance, risk and compliance (GRC) of the M365 platform.

• Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability.

• Manage outages, identify root cause a nalysis and resolve all M365 platform issues within allowed service levels.

• Proactively identify and remediate security risks pertaining to the platform and product suites.

• Develop and maintain documentation for M365 configurations, processes, and best practices.

• Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity. Other M365 services knowledge like Teams, Sharepoint, One Drive etc.

• Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities. Powershell Script and Infrastructure as a code knowledge

• Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives.

• Develop key performance metrics to drive business value of IT.

• Conduct user training and provide technical support to ensure effective use of M365 tools, What type of different migration tool used.

• IT Operations Support: 20%

• Primarily responsible for SPE's M365 tenant.

• Manage outages, identify root cause, and resolve all M365 issues within allowed service levels.

• Participate in the change control processes.

• Participate in the development of operational procedures and policies.

• Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments.

• Identify, resolve and escalate business issues as appropriate. Maintain Global Admin access, restrict access.

• Escalation point for operations support team.

• Manage after hours and on-call support.

• Develop and maintain project plans for medium to large sized M365 projects: 15%

High level Tenant to Tenant migration approach and steps

1. Provide oral and written status reports to IT management and customers: 15%

Salary Range: $100,000-$140,000 a year

Location

Culver City, CA

Job Function

TECHNOLOGY

Role

Lead

Job Id

379607

Desired Skills

O365

Salary Range

$100,000-$140,000 a year