Patient Registration Rep

2 weeks ago

Indianapolis, Indiana, United States OhioHealth Full time $30,000 - $50,000 per year

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary:

Part time Casual postion at Marion General Hospital variable hours.

This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement.  In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates.

Responsibilities And Duties:

Accurately identifies patient in the EMR system.
Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, face to face and/or bedside location) to complete registration all while maintaining patient confid
entiality.  
Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates.
Performs registration functions in any of the Patient Access areas.
Uses critical thinking skills to make decisions, resolve issues, or escalate concerns when they arise.
Uses various computer programs to enter and retrieve information.
Verifies insurance eligibility using online eligibility system, payer websites or by phone call.
Secures and tracks insurance authorizations and processes BWC patients.
Transcribes ancillary orders
Schedules outpatients
Generates, prints, and provides patient estimates utilizing price estimator products.
Collects patient's Out of Pocket expenses and past balances to meet individual and department goals
Attempts to collect residual balances from previous visits
Answers questions or concerns regarding insurance residuals and self pay accounts
Uses knowledge of CPT codes to accurately select codes from clinical descriptions
Generates appropriate regulatory documents and obtains consent signatures.
identifies and/or determines patient Out of Network acceptance into the organization
Reviews insurance information and speaks to patients regarding available financial aid
Explains billing procedures, hospital policies and provides appropriate literature and documentation
Scans required documents used for claim submission into patient's medical record
Escorts or transports patients in a safe and efficient manner to and from various destinations.  
Assists clinical staff in administrative duties as needed
Complies with policies and procedures that are unique to each access area
Assists with training new associates.
Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas
Goes to the Nursing Units to register or obtain consents
Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations.
Makes reminder phone calls to patients.
Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts
Maintains patient logs for statistical purposes
Reviews insurance information and determines need for referrals and/or financial counseling.   
Educates patients on MyChart, including activation.

Minimum Qualifications:

High School or GED (Required)

Additional Job Description:

Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting.

Work Shift:

Variable

Scheduled Weekly Hours :

As Needed

Department

Main Registration

Join us
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment 

  • Patient Registration Rep

    2 weeks ago

    Indianapolis, Indiana, United States OhioHealth Full time $40,000 - $60,000 per year

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our...

  • Patient Access Rep Part time

    1 week ago

    Indianapolis, Indiana, United States Franciscan Alliance, Inc. Full time

    Franciscan Health Indianapolis Campus8111 S Emerson Ave Indianapolis, Indiana 46237The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary...

  • Patient Access Rep II PRN

    2 weeks ago

    Indianapolis, Indiana, United States Franciscan Alliance, Inc. Full time $42,000 - $72,000 per year

    Franciscan Health Indianapolis Campus8111 S Emerson Ave Indianapolis, Indiana 46237The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the...

  • Part Time Registration Specialist

    1 week ago

    Indianapolis, Indiana, United States Healthnet, Inc Full time

    PART TIME REGISTRATION SPECIALIST-HEALTHNET BLOOMINGTON-FORMERLY VOLUNTEERS IN MEDICINE - VIM - BILINGUAL PREFERREDThis position exists to provide a variety of services to patients from point of entry to a variety of locations and specialties in a timely, accurate, courteous and professional manner. The incumbent will provide a high level of courteous and...

  • Patient Access Representative

    2 weeks ago

    Indianapolis, Indiana, United States Saint Francis Health System Full time $42,000 - $84,000 per year

    Current Saint Francis Employees - Please click HERE to login and apply.Full TimeDaysShift: Full-TimeMonday - Friday 5:00am - 1:30pm*8 hours of on-call for Saturdays & Sundays are required once every other month in this positionJob Summary: The Patient Access Representative supports Saint Francis Health System by completing registrations with patients prior...

  • Patient Access Representative

    7 days ago

    Indianapolis, Indiana, United States Saint Francis Health System Full time

    Current Saint Francis Employees - Please click HERE to login and apply.Part TimeVariableShift: Part-TimeVariable schedule between the hours of 7:00am - 7:00pm Monday - Friday*24 hours per week are guaranteed in this position.Job Summary: The Patient Access Representative supports Saint Francis Health System by completing registrations with patients prior to...

  • Patient Financial Advocate

    1 day ago

    Indianapolis, Indiana, United States Eskenazi Health Full time

    Date: Nov 14, 2025Location: Indianapolis, IN, US, 46202Organization: HHCDivision:Eskenazi HealthSub-Division: HospitalReq ID: 24609Schedule: Full TimeShift: DaysEskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the...

  • Patient Access Services Specialist

    7 days ago

    Indianapolis, Indiana, United States Eskenazi Health Full time

    Date: Nov 7, 2025Location: Indianapolis, IN, US, 46268Organization: HHCDivision:Eskenazi HealthSub-Division: HospitalReq ID: 24585Schedule: Full TimeShift: DaysEskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the...

  • Patient Access Services Specialist

    2 days ago

    Indianapolis, Indiana, United States Eskenazi Health Full time

    Date: Nov 3, 2025Location: Indianapolis, IN, US, 46202Organization: HHCDivision:Eskenazi HealthSub-Division: HospitalReq ID: 24460Schedule: Full TimeShift: DaysEskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the...

  • Patient Financial Counselor

    2 weeks ago

    Indianapolis, Indiana, United States Saint Francis Health System Full time $40,000 - $70,000 per year

    Current Saint Francis Employees - Please click HERE to login and apply.Full TimeDaysShift: Full-TimeMonday - Friday 8:30am - 5:00pmJob Summary: The Patient Financial Counselor ensures timely financial counseling of all patients creating a positive impression and maintaining good customer principles for each patient, family member, visitor or staff....