Self Storage Assistant Manager Monthly Bonuses

6 days ago

Atlanta, Georgia, United States The Space Shop Self Storage Boxville Storage Full time

Job description

  • Work with the Property Manager to achieve company and personal store growth and achievement goals.
  • Network and Market in the local community surrounding your store in order to drive traffic to your property.
  • Sell storage units in person and over the phone.
  • Give exceptional customer service
  • Collect on delinquent accounts by calling, emailing, and researching customer accounts.
  • Ensure properties are up to brand standards.
  • Assist a high volume of customers needing storage units.

Achieve sales objectives and build revenues by:

  • Ensuring the maximum conversion of telephone, walk-in and internet inquiries into rentals.
  • Assisting in the formulation and implementation of marketing strategies based on competitor information.

Maintain appropriate financial controls and achieve weekly/monthly financial goals by:

  • Accurately managing cash and balancing receipts, pursuing collections, posting payments, and processing daily bank deposits accurately and timely.
  • Consistently operating within budgets.

Consistently demonstrate, deliver, and teach exceptional customer service techniques through:

  • Answering phones in a friendly, pleasant, and professional manner. Greet customers promptly, enthusiastically, and professionally.
  • Ensure the timely and customer-centric based reply to all internet inquiries.
  • Knowing and presenting the features and benefits of the property at all opportunities.
  • Resolving customer issues in a timely and effective manner.
  • Maintain a safe environment for employees and customers at all times.

Requirements:

  • Strong communication, negotiation and presentation skills.
  • Ability to interact with vendors and other employees and to relay technical concerns with adequate detail quickly and accurately.
  • High degree of initiative and independent judgment.
  • Strong analytical and problem solving abilities.
  • Computer skills; spreadsheet and project management software capabilities.
  • Able to organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines.
  • Valid driver's license with reliable transportation is required.

Maintain timely and accurate administrative processes in all job duties by:

  • Maintaining accurate records for each customer including- contracts, insurance, change of address forms, addendum's, and any correspondence to or from customers.
  • Effectively utilize computer systems in the Microsoft Windows environment and site specific software systems.
  • Maintaining accurate merchandise inventory.
  • Keeping auction files updated and accurate; knows the state's auction lien laws.
  • Compiling all required and assigned reports and projects correctly and timely.
  • Consulting the Policy & Procedures manual on a regular basis for answers, clarification and consistency.
  • Monitoring security systems and resolving security problems; perform lock checks on a daily basis.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

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