US Team Leader

1 week ago

Grand Rapids, Michigan, United States Mountain Warehouse Full time $60,000 - $100,000 per year

Application Deadline:
1 November 2025

Department:
USA Retail

Location:
Grand Rapids - Tanger Outlets (GRP)

Description
Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you

We're looking for a
Team Leader
to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities
Leadership & Team Development:

  • Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
  • Drive continuous growth by coaching, training, and mentoring your team.
  • Keep your team informed and engaged through clear, open communication.
  • Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

  • Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
  • Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
  • Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
  • Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

  • Motivate your team to meet and exceed sales targets and KPIs.
  • Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

  • Set the standard for exceptional customer service and ensure it's delivered consistently.
  • Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
  • Represent the Mountain Warehouse brand with enthusiasm and professionalism.
  • Build connections within the local community, enhancing the store's personal and welcoming atmosphere.

We Would Love To Meet Someone Who Is

  • Passionate about delivering outstanding customer service.
  • A confident and reliable motivator, with a talent for inspiring others.
  • Experienced in all areas of retail, from stock control to visual merchandising.
  • A strong communicator who can engage at all levels and provide constructive feedback.
  • Proactive and results-driven, with a track record of setting and achieving goals.
  • Approachable, trustworthy, and a natural team player.
  • Skilled at problem-solving within company guidelines and policies.

What's in it for you?

  • Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
  • 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
  • Access to Employee Assistance Programme, and a Colleague Hardship Scheme
  • Generous Colleague Referral Incentive
  • A stable, successful and supported environment
  • Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change
INDUSCAN

  • Production Team Leader

    1 week ago

    Grand Rapids, Michigan, United States SoundTech, Inc. Full time $60,000 - $90,000 per year

    OverviewWe are seeking a dedicated and experienced Production Line Leader to join our dynamic team in a fast-paced manufacturing facility. The ideal candidate will have a strong background in factory operations and be skilled in overseeing machine line processes. This role is crucial for ensuring efficiency, quality, and safety within the production...

  • Bridge Inspection Team Leader

    5 days ago

    Grand Rapids, Michigan, United States AECOM Full time $80,000 - $120,000 per year

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Customer Solutions Team Leader

    3 days ago

    Grand Rapids, Michigan, United States Fifth Third Bank Full time

    Make banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION:Works under minimal supervision as the first level of management in Customer Solutions department. Supervises a team who provides solutions and documents Mid-Stage, Late Stage...

  • Shift Leader

    7 days ago

    Grand Rapids, Michigan, United States Bagel Brands Full time $13 - $21

    At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD  This is our purpose.  Our team brings this to life by focusing on what's really important around here – TEAM, GUEST, BUSINESS  It's that simple.  If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long...

  • Shift Leader

    1 week ago

    Grand Rapids, Michigan, United States Kilwins Chocolates, Fudge & Ice Cream Full time $30,000 - $60,000 per year

    *COMPLETION OF ATTACHED ASSESSMENTS HIGHLY ADVISED*We are looking for a Shift Leader to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, leading the team in customer service, and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you're a...

  • Team Leader/General Cleaner/Detailer

    5 days ago

    Grand Rapids, Michigan, United States DETAILXPERTS Full time $40,000 - $60,000 per year

    Position: Team Lead/General CleanerCompany Overview:DETAIL XPERTS is a professional cleaning company that provides top-quality services to commercial and residential clients in Grand Rapids, MI and surrounding areas. We pride ourselves on our attention to detail and commitment to exceptional customer service.Position Overview:We are currently seeking a...

  • Director - Channel Sales

    2 days ago

    Grand Rapids, Michigan, United States US Signal Full time

    :At US Signal we pride ourselves on providing innovative solutions and exceptional customer experiences to help businesses and individuals succeed. Our dynamic and passionate team works in a collaborative and supportive environment to drive success for our clients and employees alike. We value long-term relationships and strive to create a challenging and...

  • Team Relations Manager

    5 days ago

    Grand Rapids, Michigan, United States Meijer Full time $104,000 - $170,000 per year

    As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your communityMeijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education...

  • Team Member

    1 week ago

    Grand Rapids, Michigan, United States Bagel Brands Full time $11 - $19

    At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD  This is our purpose.  Our team brings this to life by focusing on what's really important around here – TEAM, GUEST, BUSINESS  It's that simple.  If you're ready to work somewhere you can be yourself while making an impact on your community, creating life-long...

  • Lawn Maintenance Crew Leader

    1 week ago

    Grand Rapids, Michigan, United States Brightview Full time $40,000 - $60,000 per year

    DescriptionAt BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for a Crew Leader. Can you picture yourself here?Starting Pay: $19/hr+ (based on experience & certifications, could go up from there) ...