Senior Information Systems Analyst

Salary Range: $9, $10,678.10 monthly

SUMMARY

The Data & Analytics Unit is responsible for managing, analyzing, and interpreting healthcare data to support decision-making across the Los Angeles County Department of Health Services (DHS). The unit manages patient care and operational data, using analytics to identify patterns, predict outcomes, and improve service delivery. The unit also ensures data integrity, security, and regulatory compliance.

ESSENTIAL FUNCTIONS

• Builds complex data models for business intelligence solutions consumption and creates dashboards and reports using data visualization tools such as Tableau and Business Objects using those models.
• Applies transformations, data cleansing, normalization best practices, as well as abstraction and inheritance programming concepts to ensure quality data solutions
• Responsible for eliciting and documenting user requirements for large, highly complex new systems or system enhancements; ensures functional and technical requirements are fully documented. Translates technical tasks to a non-technical audience.
• Strong proficiency in ETL (Extract, Transform, Load) processes and tools, data modeling, and data architecture best practices.
• Proven experience with big data technologies and frameworks (e.g., Hadoop, Spark, Kafka).
• Deep understanding of cloud-based data platforms such as AWS, Azure, Google BigQuery, Oracle Cloud Infrastructure, etc.
• Enhance project management processes for enterprise reporting, deep dive analyses, and ad hoc requests leveraging agile framework.
• Analyze quantitative and qualitative data to uncover trends and insights, and create dashboards, visualizations, and reports for stakeholders.
• Conduct statistical analyses to support program evaluation and strategic planning.

JOB QUALIFICATIONS

The ideal candidate for the Senior Information Systems Analyst – Business Intelligence Specialization should possess at least 4+ years of experience in analytics, data management, and data intelligence. The Senior Business Intelligence Analyst is part of the DHS Data & Analytics Unit, who oversees conducting advanced data analyses, responding to complex data requests, and creating data models, dashboards and reports. Strong communication and problem-solving skills are essential to drive collaboration across departments, influence decision-making, and ensure alignment with organizational priorities. Additionally, the ideal candidate should have a proven track record of translating complex data into clear, strategic recommendations and fostering a culture of data-driven decision-making.

Education/Experience

• Bachelor's degree or higher from an accredited institution in Computer Science, Information Technology/Systems or a closely related quantitative field.
• 4+ years of experience creating complex data models from transactional clinical and operational data for use in interactive business intelligence solutions. 
• Experience using project management tools and templates, and experience using agile methodology and its application to software and data product development.
• Experience developing a variety of stakeholder materials, including but not limited to dashboard reports, concise stakeholder presentations, and staff training materials/guides.

Certificates/Licenses/Clearances

• Successful clearing through the Live Scan process with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Knowledge of JIRA and Smartsheet is a plus
• 4+ years experience at writing and optimizing Transact-SQL code
• 4+ years experience with data visualization tools like Tableau and PowerBI, and use of cloud data platforms

PHYSICAL DEMANDS

Stand: Not applicable

Walk: Not applicable

Sit: Frequently

Handling / Fingering: Constantly

Reach Outward: Constantly

Reach Above Shoulder: Not applicable

Climb, Crawl, Kneel, Bend: Not applicable

Lift / Carry: Occasionally - Not applicable

Push/Pull: Occasionally - Not applicable

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = hrs/day)

Frequently = hrs/day)

Constantly = (5+ hrs/day)

WORK ENVIRONMENT

Hybrid

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.