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Division IT Manager

2 weeks ago

Rockford, Illinois, United States ITW Full time

Job Description:

The IT Manager is responsible for setting vision and direction, enabling the Seats & Motion Division to achieve strategic technology and business objectives using the 80/20 IT Framework.  The IT Manager makes decisions concerning strategic initiatives through a demonstrated ability to use broad-based business information and knowledge. The IT Manager ensures all activities related to Information Technology are coordinated, effective, and secure through proper oversight and guidance. The IT Manager's role is to provide the streamlined operation of the IT Department in alignment with the organization's business objectives. The IT Manager will work closely with customers, colleagues, and other stakeholders to identify and maximize opportunities to use knowledge and technology to improve business processes, promote the appropriate strategic use of information, and enable the workforce to use data and technology safely and securely. 

The IT Manager is responsible for leading the Seats & Motion's technology strategy, overseeing day-to-day IT operations, and driving major system initiatives—most critically, the implementation, optimization, and ongoing management of the Seats & Motion's ERP system. This role ensures that IT solutions align with business goals, improve operational efficiency, and support future organizational growth.  The IT Manager must be a driven, self-starter with excellent leadership and project management skills.

Responsibilities

Strategy & Planning

  • Partners with Division Controller and actively participates with leadership in strategy development and operational planning for the Division.
  • Partners on long-range and annual plan development.  Identifies implications for IT strategy along with recommendations to support longer-term business growth. 
  • Lead the IT Department's operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating the allocation of resources.
  • Use the ITW Toolbox (80/20, USa, etc) to analyze the Division's workflows and identify simplification opportunities. Work with end-users to implement simplification solutions.

Acquisition & Deployment

  • Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems.
  • Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
  • Develop business case justifications and cost/benefit analyses for IT spending and initiatives.
  • Develop and implement all IT policies and procedures, including architecture, security, disaster recovery, standards, purchasing, and service provision.
  • Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements.

Operational Management

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals.
  • Oversee provision of end-user services, including help desk and technical support services.
  • Work with stakeholders to define business and systems requirements for new technology implementations.
  • Keep current with the latest technologies.
  • Practice asset management for IT hardware, software, and equipment.
  • Accountable for ensuring the Division complies with the Corporate ITW Cybersecurity Framework.
  • Actively oversees Cyber Security and Risk and ensures appropriate activities are identified and resources deployed for the risk level.

ERP System Implementation & Management

  • Lead full lifecycle ERP implementation, including requirements gathering, vendor selection, planning, configuration, testing, training, go-live, and post-implementation support.
  • Collaborate with department heads to define business processes and translate them into ERP system requirements.
  • Manage ERP project timelines, budgets, risks, and cross-functional resources.
  • Oversee data migration strategy to ensure accuracy, data integrity, and minimal downtime.
  • Develop and maintain ERP-related documentation, including SOPs, workflows, and training materials.
  • Continuously optimize ERP modules and integrations to improve business performance.
  • Serve as the primary point of contact with ERP vendors and third-party consultants.
Position Requirements

Formal Education & Certification

  • University degree in the field of computer science or information systems and 15+ years of related work experience. Master of Business Administration preferred.
  • Experience at a mid-market manufacturing company with $100M+ revenue is highly preferred.

Knowledge & Experience

  • Proven record in business transformation, IT strategy development, and execution
  • Strong technical knowledge of network and PC operating systems
  • Strong technical knowledge of current network hardware, protocols, and standards
  • 5+ years' experience with multiple ERP platforms, including implementation and production support.
  • Proven experience in IT infrastructure planning and development.
  • Experience working with business leaders and business functions and can demonstrate a strong track record of success in understanding the needs of the business and delivering technology solutions that meet those needs.
  • Experience working in IT for a manufacturing company required
  • Experience managing the IT budget for an organization is preferred.
  • Experience managing vendor relationships, including negotiating contracts and pricing is preferred.

Personal Attributes

  • A business-focused leader who exploits information technology for business value
  • Strong leadership skills.
  • Excellent written and oral communication skills.  Ability to move fluidly between and communicate easily with executives and technical and non-technical professionals across business functions
  • Excellent interpersonal skills.
  • Ability to conduct and direct research into IT issues and products as required.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Highly self-motivated and directed.
  • Proven analytical, evaluative, and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation.
  • Extensive experience working in a team-oriented, collaborative environment.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 


As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 


All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.