Service Manager

3 days ago

Washington, Washington, D.C., United States Springbone Kitchen Full time $23,000 - $60,000 per year

We are looking for exceptional Service Managers to join our growing team at Springbone

Springbone is a quickly growing brand of healthy fast casual restaurants specializing in nourishing bone broth and better-than-homemade bowls. We're passionate about delivering exceptional customer service and fostering a positive and supportive work environment for our team members.

What We Are Looking For:

  • MUST have a DC Food Handlers License or bin in the process of obtaining one.
  • Experience as a Supervisor or Manager
  • A positive, energetic, and uplifting management style
  • A trustworthy, responsible, and reliable leader
  • Well-adapted to fast-paced counter-service restaurant environments
  • Ambitious to take on more responsibility and be considered for further management roles
  • 1+ years of restaurant experience preferred
  • Flexible availability preferred

What We Offer:

  • Unlimited Growth (More than half our General Managers & Corporate Team began as Team Members/Service Managers)
  • Consistent Schedule based on availability
  • Reasonable Hours of operation to limit early-morning or late-night commuting.
  • Paid Breaks
  • Free Meals
  • Paid Training
  • Paid Sick & Family Leave
  • Paid Jury Duty Leave
  • Free Uniform
  • Over-Time Pay
  • Health Benefits
  • 401k
  • Communter Benefits
  • Birthday PTO

What A Great Service Manager Does:

  • Take full ownership of the team and restaurant when the GM is away
  • Provide outstanding customer service & hospitality to our guests
  • Ensure fantastic food quality
  • Train & motivate our team members to ensure a positive & friendly work environment
  • Ensure that our team is upholding DC health & safety guidelines
  • Learn all the moving parts of the restaurant including all stations (bowls, broths, register, dish, prep)
  • Maintain a clean work environment with the help of fellow managers & team members
  • Place orders, take inventory, perform tasks to help the next shift get ahead
  • Professionally handle customer complaints & concerns
  • Continue learning and developing skills to fill future open AGM & GM positions

Job Type: Full-time

Benefits:

  • Commuter assistance
  • Employee discount
  • Flexible schedule
  • Food provided
  • Opportunities for advancement
  • Paid Training
  • Referral program

Job Type: Full-time

Pay: $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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