Manager of Project Operations

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Provides direct supervision typically to professionals or skilled technical employees at the entry or intermediate level.  Functions as advisor to unit and division and sets goals and objectives for team members for achievement of operational results.  Analyzes and resolves problems through drawing from prior experiences.  Interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of Agency resources (operational, financial, and human) in compliance with divisional and Agency goals and objectives.

1. Advise and assist the Director of Housing Management on matters pertaining to the overall operation, management, and compliance requirements of PHFA-financed projects. 

2. Maintain a thorough, in-depth knowledge of HUD Regulations, Section 42 Low Income Housing Tax Credits, Federal HOME, HRA, PHARE, other agency financing, and PHFA's Policies and Procedures for all program requirements and compliance issues. 

 3. Supervise, train, and evaluate senior housing management representatives and the Assistant Housing Management Representative to achieve high performance levels on a consistent basis.  

4. Interpret and inform owners, agents, and housing management staff of all applicable program rules, regulations, and changes issued by federal agencies regarding all PHFA property operations requirements.   

5. Work in coordination with the Housing Services Department to plan, develop, and administer PHFA's Multifamily Affordable Housing Conference. 

6. Prepare and maintain the Agency's Housing Management Property Operations and Internal Operations Manuals. 

7. Assign properties to the appropriate Housing Management staff for the responsibilities of specific program compliance monitoring functions. 

8. Coordinate and assign Housing Management Representatives to assist the assigned development officer or tax credit officer each year in the proposed development process. 

9. Serve as liaison with local HUD offices, IRS compliance division, other state 

 agencies, and housing authorities throughout the State. 

10. Assist owners, agents, and residents in resolving problems relating to the effective operations of the properties. 

11. Conduct regular staff meetings and trainings as may be necessary for the Norristown, Pittsburgh, and Harrisburg housing management property operations staff. 

12.   Participate in pre-closing meetings for proposed developments. 

13.   Prepare annual reports for DCED and the FHLB. 

14.   Review and approve new and/or changes in management agents. 

15.   Process, review and publish annual HOME rent and income limits. 

16.   Review and approve time allocation sheets, expense reports, and travel requests from all HMRs. 

17.  Arrange contracts and scheduling for REAC inspections of all HUD Risk Share Properties. 

18.  Be available to assist the Director of Government Affairs, whenever called upon, in a prompt and efficient manner in resolving federal and state congressional inquiries. 

19.  Complete any special assignment as requested by the Director of Housing Management, Executive Director, and the Deputy Executive Director/ Chief Counsel.  

As an employer, PHFA is committed to having a workforce that is diverse and reflects the residents that it serves. We strive to maintain a workplace where all employees and applicants for employment receive equal opportunities in all aspects of employment. There are numerous policies in place at PHFA to help us honor this commitment.

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.