Operations Manager
1 week ago
Job Title: Operations ManagerCompany: Nysonian Inc.Department: Supply Chain & OperationsLocation: Las Vegas, Nevada (with ~50% travel to Mexico)Reports To: Director of Supply ChainAbout NysonianAt Nysonian, we build the next generation of global lifestyle brands—brands that inspire how people travel, move, and live.Our portfolio includes:NOBL Travel — redefining modern travel with design, durability, and styleFLO Pilates — the world's leading Pilates brandREDGE Fit — a new standard in at-home strength trainingPowered by our full-stack D2C platform in manufacturing, distribution, and technology, Nysonian generates $150M+ in annual revenue, with 300+ teammates across 6 countries serving 1.3M+ customers worldwide. We're just getting started, and this role will be critical in scaling our operations.Position OverviewWe're seeking an Operations Manager to oversee daily operations across our Las Vegas warehouse and two facilities in Mexico. This role ensures smooth production, accurate inventory, timely order fulfillment, and efficient returns handling. You'll partner closely with Supply Chain, CX, and Finance to deliver operational excellence across multiple sites.Key ResponsibilitiesPlanning: Align production and inventory plans with demand forecasts; track accuracy & utilization.Sourcing: Oversee inbound receipts, vendor compliance, and supplier OTIF >95%.Production: Manage Mexico assembly facility—scheduling, labor efficiency, and >99% first-pass quality.Fulfillment: Ensure >99% on-time shipments and >99.5% order accuracy across Las Vegas & Mexico facilities.Returns: Partner with CX to manage reverse logistics, ensuring 98%First-pass quality yield: >99%On-time shipments: >99%Order accuracy: >99.5%Cross-border compliance: zero customs holdsReturn SLA:
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