Center Assistant

7 days ago

Bakersfield, California, United States Sylvan Learning Center Full time

GENERAL SUMMARY

The Center Assistant is responsible for leading the day-to-day administrative tasks in the Center such as phone reception, word processing, data entry, filing, market research, and other administrative tasks. The Center Assistant provides a positive first impression for potential and existing customers, fields calls from customers, schedules appointments, and coordinates community and school marketing events.

ESSENTIAL JOB FUNCTIONS

  • Leads day-to-day administrative tasks such as timely and high quality phone reception, word processing, data entry, filing, and other administrative tasks
  • Greets and assists students, parents, and potential customers according to Sylvan standards
  • Fields inquiry calls from potential customers; Fields calls from current families
  • Schedules assessments, tours and conferences according to Sylvan Standards; Manages scheduling changes of current families
  • Assists Center Directors and Directors of Education with preparing materials for parent conferences, assessments, tours, and other customer appointments
  • Assists Center Directors with other day-to-day tasks of running the Center such as managing billing, collecting payments, and maintaining Center supplies
  • Assists Center Directors with maintaining the professional appearance of the Center according to Sylvan standards
  • Supports standards and procedures to ensure student safety and well-being
  • May assist teachers with preparation for instruction; Gathers and prepares materials as appropriate

KNOWLEDGE REQUIRED

  • Associates or four year degree preferred, but not required
  • A minimum of three years of customer service experience; Retail sales experience and/or experience in an educational setting preferred
  • Experience using full suite of Microsoft Office applications, Google Drive, and other standard business applications
  • Knowledge of general office equipment such as copiers, printers, and office phones

SKILLS AND ABILITIES REQUIRED

  • Strong customer service, interpersonal and communication skills
  • Strong word processing, data entry, and other administrative skills
  • Proven ability to effectively use consultative sales skills when serving customers
  • Proven ability to communicate effectively in writing; Ability to proofread and edit copy
  • Strong organizational skills; Proven ability to manage multiple tasks and be flexible
  • Ability to occasionally lift and/or move up to ten pounds
  • Bilingual preferred but not required
  • Evening and weekend hours required

Choosing Sylvan is about getting results and setting students up for long-term success. At Sylvan, we're focused on building academic confidence, igniting intellectual curiosity and inspiring a love for learning — all of which make a big impact in school and in life. For over 45 years, we've helped millions of students achieve new levels of academic success.

Pay: Starting at $16.00 / hour

Job Type: parttime

Schedule:

  • 8 hour shift

Education: High school degree

Work location: On-site

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